Booked at the hotel after a hotel employee told me that they were "15 minutes" from the Alliance Airport. It turns out that the traffic in the area made any location at least 45 minutes to a hour away from the hotel. When I couldn't make it back on a lunch break due to traffic, I called to tell them that I wanted to check out. They told me that if I arrived after the 12pm check out I'd be charged for an extra night. Due to the hour drive each way I was unable to make it during an hour lunch break.
Manager Mitzi was unfriendly and unwilling to assist me. Horrible customer service!More
- Free Wifi
- Free Parking