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“Nice Hotel in Fredricksberg, Texas”

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Holiday Inn Express & Suites Fredericksburg
Ranked #7 of 25 Hotels in Fredericksburg
Certificate of Excellence
Reviewed 4 September 2013

Very nice and clean. Perfect location to Main Street. Great pool. Nice rooms with balconies.We stayed Labor Day weekend and it was extremely hot. No problems with the air conditioning staying cool. The only complaint I had was they put us right next to a room with very little children. There were a lot of kids so if you have children it is very kid friendly..

  • Stayed: August 2013, travelled with family
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Thank leeann857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday E, General Manager at Holiday Inn Express & Suites Fredericksburg, responded to this reviewResponded 4 October 2013

Thank you so much for your kind comments regarding your recent stay with us. We love hearing how much our guests enjoyed their stay with us . It is our job to make our guests happy and it makes us feel very very happy to hear that we did our jobs. Thanks again and we do hope that we will have the opportunity very soon to serve your hotel needs while you are in the Fredericksburg ,Texas area again .

Linda Gutierrez
General Manager

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240 - 246 of 308 reviews

Reviewed 3 September 2013

The room was very Clean, all furniture was new, spacious. Great place and very close from shops and restaurants. The front desk service was very helpful with things to do around. I will stay here again; it was a nice experience. If you have small children they will enjoy the amazing pool.

  • Stayed: August 2013, travelled with family
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Thank Maru T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday E, General Manager at Holiday Inn Express & Suites Fredericksburg, responded to this reviewResponded 5 October 2013

We appreciate the wonderful comments and love hearing them from our guests.
The pool is fantastic and our guests all love it . We hope that you will come back and enjoy it again soon.

Linda Gutierrez
General Manager

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Reviewed 2 September 2013

My husband and I stayed here on part of our getaway. We were very impressed with the hotel. We had a room on the first floor that had a view of the awesome pool. We didn't get a chance to use the pool, but the kids would have loved it. The room was very clean, and nicely furnished. Nice lighting, plenty of electrical outlets and a microwave, sink and fridge. Even being on the first floor we did not hear too much noise. The breakfast could have been better with more variety but wasn't bad. We drove to Main Street, little too far of a walk especially carrying back shopping bags. I can't wait to return to this hotel!

  • Stayed: August 2013, travelled as a couple
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Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday E, General Manager at Holiday Inn Express & Suites Fredericksburg, responded to this reviewResponded 6 October 2013

Excellant ! that is what we like to hear , we are very happy that your enjoyed your stay with us so much and really look forward to serving your hotel needs when you are in Fredericksburg again. Thanks again for the wonderful review and hope to see you again soon.

Linda Gutierrez
General Manager

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Reviewed 18 August 2013

We went away for a romantic weekend - as we pulled up we saw big balconies overlooking the pool area - we paid extra to ensure a room with this feature - when we got to the room we found a cave with a small single door leading out to what was supposed to be the balcony - my husband stepped out to find a closet shaped area with one chair and an opening that only one person could stand in – then – he was cover up in smoke from the person on the balcony in the next room – so much for a 100% non-smoking hotel - beware – if you stay here reject room 210 - very unpleasant experience.

  • Stayed: August 2013, travelled as a couple
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4  Thank TX-USTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Fredericksburg, responded to this reviewResponded 5 September 2013

Dear TX-USTourist,

We appreciate your feedback regarding our property.

I sincerely apologize for the negative experience over the room condition and the balcony. We deeply regret the poor experience you have encountered during your stay. We are really sorry that you left with such a negative impression about our hotel.

Your feedback is indeed of utmost importance to us and rest assured that actions will be taken where possible to ensure our guests continue to enjoy superlative levels of service, comfort & security that they expect when staying at our hotel. We hope that you give us a chance to change your perception of our hotel.

Sincerely,

Dhan M
Case Manager
IHGCare

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Reviewed 9 August 2013

I am very picky when it comes to staying at hotels. I do my research before I arrive at my destination. I also drive to a few hotel locations when I arrive to look around. I found the Holiday Inn & Suites hotel & I was very pleased! The room was a decent size & the king size bed was very comfortable. The mini fridge was great for our drinks and snacks. The pool was fabulous! It was landscaped with beautiful palm trees, slides for the kids, & waterfalls. The pool was a great size to accommodate multiple guests at the hotel. The only suggest I have is for the hotel to plant trees around the back fence of the pool. The hotel is located on a busy street across from an Express Lube.
I will definitely be recommending this hotel to anyone traveling to Fredericksburg. I can't wait to come back!

  • Stayed: August 2013
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2  Thank Southern_Belle0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday E, General Manager at Holiday Inn Express & Suites Fredericksburg, responded to this reviewResponded 6 October 2013

Thanks so much for your kind review, we love the fact that we lived up to your expectations
and look forward to serving your hotel needs again, when you find yourself in the Fredericksburg area again.

thanks so much
Linda Gutierrez
General Manager

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Reviewed 5 August 2013

We (2 adults and two 12 year old boys) stayed here for 1 night while visiting the War of the Pacific Museum. The staff was very friendly. The room was very clean and smelled brand new. We had a 2 queen with balcony room. The bathroom was huge! The only negative I have to say about the room is that the balcony looked out over the parking lot....not a very nice view, but we weren't there to sit in the room anyway.

The pool and courtyard was beautiful. The pictures online dont do it justice. The pool has 2 slides (much bigger than you can tell from photos), 2 cross over bridges with several little waterfalls, and a lazy river that winds around the courtyard. Late in the evening, the pool lights start changing color and the fire pits are lit....makes for a very relaxing area. The pool closed at 10, but the courtyard is open til midnight. After the pools closed, the boys showered and we all went down to the courtyard and played board games until shortly after midnight. We had the entire courtyard to ourselves.

The next morning, the hotel provided a wonderful breakfast, which does save some money. The hotel is a bit pricey, but all hotels in this area are. The boys would have liked another day in the pool, but the budget just didn't allow for it.

Room Tip: We had room 211. Quiet room at the end of the hall.
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  • Stayed: August 2013, travelled with family
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1  Thank SmallFry72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

These are the most comfortable beds we have ever experienced at a hotel plus they provided soft AND firm pillows as a standard feature. The room is spacious and the bathroom shower accommodates tall people meaning that the shower head will really rinse your hair without stooping down. The facility is nice, clean, and in a good location for the activities on Main Street. We will stay here again!

Stayed: August 2013, travelled as a couple
2  Thank Melinda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Fredericksburg

Address: 500 S Washington St, Fredericksburg, TX 78624-4557
Phone Number:
Region: United States > Texas > Fredericksburg
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 25 Hotels in Fredericksburg
Price Range: £115 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Fredericksburg 2.5*
Number of rooms: 78
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