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“No star review” 2 of 5 bubbles
Review of Hampton Inn & Suites Fredericksburg

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Hampton Inn & Suites Fredericksburg
Ranked #7 of 25 Hotels in Fredericksburg
Fredericksburg, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“No star review”
2 of 5 bubbles Reviewed 24 February 2014

I would not stay anymore until you all rectify the fact that monies was held by you in my bank account for "amenities" or "incidentals". My hard copy bill that was delivered to my room was $213 of which I expected. However, when I checked my bank account statement, my bill was close to $280. I was appalled when I called the hotel about this and they said it was due to incidentals and my monies would be returned in 3-10 days. Although I received my money back in 2 days, there is no reason monies should be "held for incidentals" when I didn't even use any! Until this "policy" is removed, I will no longer stay there in Fredericksburg where my fiancee stayed. And, I will ensure that my friends do not stay there as well. I will also ensure that I do not wait for the last minute to book and would rather stay elsewhere. When you resolve this issue, as I am sure you have had issues before, I MAY consider staying at the Hampton Inn. I now ask that your owner/president contact me by email or contact my cell phone of which you all have. But, seeing that i am just a number in the millions of guests that you have, I will receive no call or email. If you have his/her email or office number, I will definitely make the call. It's about customer service....not "let's keep guests' money for a few days. Thank you, Mr. Gonzales.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Conrad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
La Vernia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 February 2014

This is a beautiful, well-managed property, with a friendly, professional staff. Our room was ready upon arrival and the stay was restful and quiet. That makes staying at this property a treat. The suggestions from the front desk were great. We so enjoyed Fredericksburg, especially the Pacific War Museum. You really do need the 2 day admission. Wow! It's the best structured and laid out museum I've ever been to. Ever!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Valirie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

We were booked in another hotel in Fredericksburg for 2 nights that was just too old for us. A quick call to the Hampton Inn got us a room immediately. I think the front desk gave us a deal on our suite but I'm not sure. We walked in to the room and said, "Thank goodness". We didn't need a balcony room - just happy having a larger suite

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hijeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 11 February 2014

We have stayed at this hotel several times, this was the first where it did not have top notch marks. The issues we encountered was a really slow Wireless Internet response time. Also the bed we had was really hard and therefore pretty uncomfortable. The staff is very cordial and the breakfast was good.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank bayles_houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 February 2014

This the highest price Hampton I have ever stayed at! It is just as clean and nice as all the rest but nearly twice as high. This Hampton offers no discounts on weekends. I will probably go back to Fredricburgs but we will not be staying at Hampton Inn.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 30 January 2014

Checked in and our reservation was somehow not on the computer even though I had the confirmation on my email. We asked if we could have a room with a balcony as an upgrade for my HH Gold but there was none, we got a room on the ground floor which was overlooking the Sunshine Suites next door, we had to keep the curtains closed all the time as people walked by. So choose a room on 2nd or 3rd if possible.
Good parking spot to walk along the main street as parking there is an issue, its a good location.

Room Tip: Not the first (ground floor)
See more room tips
  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 29 January 2014

I enjoyed the room (clean) the beds are not the best though. The room is quiet and very dark great for sleeping in. The balcony is big & has great view of the hills, main strip and courtyard. Don't think I would stay without having a balcony suite though, other views did not look good. Close to all the shops and restaurants.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Fredericksburg

Property: Hampton Inn & Suites Fredericksburg
Address: 515 E Main St, Fredericksburg, TX 78624-4615
Phone Number:
Region: United States > Texas > Fredericksburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Fredericksburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Fredericksburg 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
The Hampton Inn & Suites Fredericksburg hotel is located in the heart of Fredericksburg and offers easy access to many popular attractions including the National Museum of the Pacific War and the Plaza of Presidents. We offer free breakfast and complimentary WiFi along with a clean and comfy room and friendly service. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn & Suites Fredericksburg Hotel Fredericksburg
Hampton Inn And Suites Fredericksburg
Hampton Inn Fredericksburg
Fredericksburg Hampton Inn
Hampton Inn Hotel Fredericksburg

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