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“Great location...nice hotel”

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Hilton Garden Inn Frisco
Ranked #6 of 17 Hotels in Frisco
Certificate of Excellence
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location...nice hotel”
Reviewed 29 August 2014 via mobile

I recently stayed at the Hilton Garden Inn in Frisco, Texas. The location is outstanding with quick access to three major freeways. The lobby has recently been renovated and the rooms are clean and well maintained. The fitness center is small, so plan on running outside. Also, don't get rooms in the 3 tier (103, 203, 303, or 403), because there are big ventilation fans outside the window that make a lot of noise.

Stayed August 2014, travelled on business
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Oklahoma City, United States
1 review
Reviewed 18 August 2014

The Hilton Garden Inn is fine place to stay for personal or business stays. The great staff made my stay great. The beds and pillows are fabulous. The hotel has easy access to all the shopping and restaurants around. I highly recommend this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mckinney, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2014

Great front desk staff! Beautiful Lobby! Very Clean !! Bed's are just very soft Do not purchase the breakfast , it is not worth the money. Great location, parking was safe feeling. If you like soft beds then you will really love this hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGrapevine, General Manager at Hilton Garden Inn Frisco, responded to this review, 15 August 2014
Hello and thank you for taking the time to submit a review of our property! We appreciate your kind remarks about our front desk team and lobby. I was, however, sorry to see that you did not enjoy your experience in our restaurant or the beds. Please rest assured that I will address your concerns with the appropriate teams and we will work to do much better in the future. Thank you again and we hope to have an opportunity to serve you in the future.

At Your Service,
Kellie Adams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keller, United States
2 reviews
Reviewed 5 August 2014

Always clean and comfortable. Just note the breakfast is not included in the price...but it is a good with lots of options and kids pricing. Great location with access to major highways, dining and shopping. We have stayed here twice in the last 3 months and it is now my "go to" hotel for local soccer tournaments. I have never had a problem using my honors points to get the price lower or getting room upgrades.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Duwana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magnolia, United States
1 review
Reviewed 4 August 2014

The hotel is very well located and has a good service. People are nice and focused on service. The room, was very good. I would only comment on the pillows, which were old and untidy. The hotel is a good value for the price.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cecilia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014 via mobile

We got in late around 9pm and the Front Desk clerk was so nice. We had a problem with a missing stopper in the tub. I called the front desk and an engineer came right up and fixed it. Super Customer Service! The beds are super comfortable and the room was really clean. Will definitely stay here again.

Stayed August 2014
Helpful?
Thank Tana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oshkosh, United States
1 review
Reviewed 1 August 2014

The overall service was really good, minus a few glitches here and there. The room are decent. The value for what I payed was a bit pricey for what you got. I would come back to this hotel because of the location, but there are a few that are a little farther, but still within walking distance of where I needed to be.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Zack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frisco

Property: Hilton Garden Inn Frisco
Address: 7550 Gaylord Pkwy, Frisco, TX 75034-9513
Phone Number:
Region: United States > Texas > Frisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Frisco 3*
Number of rooms: 102
Official Description (provided by the hotel):
Steps from the Frisco Convention Center, Stonebriar Centre, Toyota Stadium & Dr. Pepper Arena, Hilton Garden Inn Frisco offers superior service and amenities. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. Hotel near SH 121 & Dallas North Tollway. ... more   less 
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Also Known As:
Hilton Garden Inn Frisco Hotel Frisco

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