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“Worth the price!” 5 of 5 bubbles
Review of The Westin Stonebriar Hotel & Golf Club

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The Westin Stonebriar Hotel & Golf Club
Ranked #9 of 14 Hotels in Frisco
Certificate of Excellence
Baton Rouge, Louisiana
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Worth the price!”
5 of 5 bubbles Reviewed 5 October 2011

A very comfortable stay. Comfy beds, big TVs, clean rooms, nice and friendly front staff, free bottles of water, free peices of fruit, Starbucks coffee, nice pool with service, easy to get to.

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissMicheleJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 reviews from our community

Traveller rating
    238
    140
    48
    17
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
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English first
Helsinki
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 October 2011

I stayed seven nights while attending a business conference nearby. Hotel itself is a bit worn out but friendly staff and great pool area made my stay very good. Not to mention the possibility to play golf at Stonebriar Country Club Fazio course which is a private club and not accesible otherwise. Breakfast buffet was limited but very fresh and the best omelette I have ever tasted; try an omelette with pico de gallo! Needless to say the location is typical Texas ... you need a car to get anywhere except few restaurants in walking distance.

Room Tip: Quiet environment overall, views on the golf course side are nices
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  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank krdn-ctlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Guest Relations Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 6 November 2011
Dear krdn-ctlr,

Thank you very much for staying with us and for your great feedback. I am delighted that you enjoyed our omelettes and were able to experience our Tom Fazio designed 18-hole golf course. Also, while having a car is practical, we do offer a complimentary shuttle service within a three mile radius.

Thanks again and we look forward to your return.

Stay well,

Jean de Vogue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Gibson, Oklahoma
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 27 August 2011

We have stayed at several Westin's and this was our second stay in Frisco. Both times have been for business. We arrived at the hotel and were impressed inside and out. One nice touch were bowls of crisp green apples in the lobby and newspapers free for the taking. The room was very clean and Westin's Heavenly beds are always that, heavenly! One small criticism, the air conditioning did not keep the room cool. We set the thermostat as low as it would go, but it would get warm in the room. The food at Ernie's bar was very good, and all the meals provided for the conference were good. All in all, it's a very nice place to stay while you're in Frisco. It's close to plenty of shopping and activities. Other than the a/c, it was a terrific stay.

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank soonerservant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Front Office Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 9 September 2011
Hello soonerservant,

Thanks for your great comments. I am glad you enjoyed our complimentary apples and newspapers in the lobby as well as the food at Ernie’s and during your conference. I sincerely apologize about the A/C opportunity you experienced on that hot summer day and thank you very much for giving us the opportunity to promptly resolve the problem during your stay.

Another great feature is our proximity to the abundant restaurants of the Stonebriar Commons across the street, along with the Spa and Salon. We are also just 5 minutes from the Shops at Legacy and the Stonebriar Mall. We look forward to your next visit. 3

Be well,
Jean de Vogue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 20 August 2011

Hotel was quiet, welcomed warmly at the front desk. room service was very good, enjoyed the pool several times. Nieces and Nephews were very happy staying at such a wonderful hotel. hotel spa was much needed. If there is a hotel where you can be and enjoy yourself, this would be it.......

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank endless_summer1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Front Office Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 9 September 2011
Hello endless_summer1966,

Thank you for very much for visiting us again and for your great comments. I'm glad we were able to provide you with almost everything you needed here on property. Please note we have an agreement with the Stonebriar Spa located at the Stonebriar Commons across the street and we are happy to make appointments. We also offer in room massages if you like.

We look forward to your next visit with us.

Jean de Vogue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 August 2011

The Westin Stonebriar facilities are really fabulous, but the staff and service is the main focus of my review. When we arrived (with our pet in tow) and checked in we were asked by several people if we wanted them to send a Heavenly Pet Bed and bowls to our room. I of course said yes, when we got to the room from check in (very efficient, less than 10 minutes) a lady was already standing at the door with the bed and bowls. When we opened the door there was already a bed there. She placed the bowls with a custom mat to help with messes (thoughtful) by his bed! Ok- front desk, did I mention efficient? We were checked in quickly and given cold bottles of water. Ladies at the front desk were adorable! We went to the Friday night movie (read the handouts) at the pool which was fun. We ordered burgers from the Agua Bar. (Don't miss them, delicious) We were like this is pool food? Sign me up! The pool is one of the best I have seen. Very large with great lounge chairs. The Agua bar staff were also fabulous. The service is amazing. Our room was so comfortable and roomy (double queen), flat screen tv, fridge safe etc, beds were comfy and the experience was restful. We ate the at the buffet for breakfast, got our starbucks, shopped at the gift shop for cold drinks etc. Located close to everything you need. Donna at the front desk made it feel like you were staying with friends (with room service). Yea! We ordered lot's of room service, the food was received hot and timely. I promise this not a paid endorsement! It was truly a wonderful experience. We will definitely be back. For parched Texans, they even had it rain for us! Ok, well maybe that's pushing it a bit. Keep up the great work and outstanding servie Westin Stonebriar! ps - go ahead and get you a heavenly shower too.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheMerrills3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Front Office Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 8 September 2011
Hello TheMerrills3,

What a great review. Thank you for your very kind words. I'm glad that we were able to make you and your extended family feel welcome. I am glad that you enjoyed our facilities including the Westin Heavenly Pet Bed and bowls, our Heavenly Shower, and our Friday night “Dive in Movie”. Most importantly, thank you for recognizing the friendliness and efficiency of our associates as it is they who truly make the difference. I know they appreciate it.
We look forward to you next visit to Frisco.

Be well,

Jean de Vogue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 11 August 2011

This trip was for a girl's getaway and it was absolutely wonderful. The manager went way beyond his duties even as far as driving us to a nearby restaurant because it was raining. The rooms were lovely and spacious. The restaurant was great for Sunday brunch and for late afternoon appetiziers. Great pool and lots of room. Everyone was very friendly and if we needed anything they were always there within minutes. Valet parking was fast which is a plus when you are a bunch of women on a shopping mission. Would definitely go back.

  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BrnEyedGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Front Office Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 16 August 2011
Dear BrnEyedGirl,
Thank you very much for staying with us and for sharing your great comments with the TripAdvisor Community. I am thrilled to hear that your girl's getaway was a success and that while you were here on a shopping mission you were able to unwind at the pool and renew at our Sunday breakfast. I trust we will have the pleasure in welcoming again soon. Thanks again.
Stay well,
Jean de Vogue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
warrington,pa
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 11 August 2011

very warm and classy place; good food, meeting facilities

  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank saxj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hospitalityiskey, Front Office Manager at The Westin Stonebriar Hotel & Golf Club, responded to this review, 16 August 2011
Hello Saxj,
Thanks for your great comments. Glad you to hear you enjoyed the food, our relaxing atmosphere as well as our meeting facilities. We look forward to your next visit.
Be well,
Jean de Vogue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Stonebriar Hotel & Golf Club

Property: The Westin Stonebriar Hotel & Golf Club
Address: 1549 Legacy Drive, Frisco, TX 75034
Phone Number:
Region: United States > Texas > Frisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Frisco
#5 Business Hotel in Frisco
#7 Family Hotel in Frisco
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Stonebriar Hotel & Golf Club 4*
Number of rooms: 301
Official Description (provided by the hotel):
Located in the North Dallas suburb of Frisco, The Westin Stonebriar offers a rejuvenating haven away from the rigors of travel. ... more   less 
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Also Known As:
The Westin Stonebriar Hotel Frisco
Westin Stonebriar Hotel
Westin Frisco
Westin Stonebriar Frisco Texas
The Westin Hotel In Frisco Tx
The Westin Stonebriar Resort
Frisco Westin

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