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Spent 5 nights here earlier this month during our road trip through Texas. Wonderful seaside location but a little bit of a walk to the Strand, which was difficult with incomplete pavements. The shuttle bus wasn't running as it was the Lone Star Bike Rally weekend. The door staff were very helpful and the free secure parking was very welcome. The pool area was lovely - you wouldn't know that you were right next to the road - and the piano player was a nice touch. Beds were a little small - maybe one bigger bed would be better than two smaller ones - but the coffee in the room was very good. Our main issue was that our room only seemed to be vacuumed once during our stay, which wasn't really great - but the chocolate motorbikes on our pillow after the rally was a lovely surprise!
Thank you for the kind review on your stay during the Lone Star Rally. We are pleased that you enjoyed the chocolate motorbikes, the pool and ambiance of the hotel. Thanks for the feedback on the room, we'll share that with housekeeping. Please stay with us again soon.
We stayed here on a whim for a birthday celebration. Booked the room in advance for beach view. Upon check in we were given a room with a partial view of the beach and partial view of the end of the hotel. After calling the front desk, they sent a porter up and moved us to a different room. Oh what a view. The beach, the seawall, and Pleasure Pier all right there. This is a very historic and nicely renovated hotel with modern amenities.
The staff were always very friendly and accommodating, like they enjoyed their jobs. Always like staying somewhere with history and tis hotel does not disappoint. There are plenty of restaurants of varying types within walking distance or a very short drive. the bed was super comfy and the bathroom was very nice. We will try to stay here on occasion even though we have a cabana on Crystal Beach. It is a nice diversion and we love seeing Galveston at night without having to ride the ferry back over to Crystal Beach where our cabana is.
We are so pleased that we were able to accommodate your request for a room change and we love that you enjoyed your view. We look forward to your return stay with us.
We have just finished our 10 day stay at the hotel today.
We have had a wonderful and relaxing time, and the hotel is amazing. Old Victorian style in the "Grand style", with wonderful lawns out the front, a good sized room with a sea view and free parking next door.
We only have three minor complaints. The carpet was worn in our room, which I've never seen in all the hotels I've stayed in around the world. And as Europeans, we would appreciate an option of a bottomless cofee US style, and coffee shop lattes and cappuccinos, which is almost the standard now in most of Europe, especailly the UK.
Lastly, we understand there is a free to enroll loyalty program, which we were not told about, which is disapponting.
But all in all, an excellt hotel with gracious and helpful staff. We will be back.
We are so pleased that you enjoyed the historic ambiance and beach view of the hotel. Thank you for sharing your comments on the coffee, we'll make sure that the appropriate staff is informed of your suggestion. We look forward to your return.