5 star location - 3 star hotel
The location can't be beat but the hotel could be better. My husband and I just spent 2 days here over the fourth of July holiday. We booked far enough in advance that they didn't price gouge us too much however I heard what others were paying and for that price I would have gone to the Galvez! Let's face it - you are staying here for the location so the lack of amenities isn't a big deal. The hotel is older and it shows in some areas. The bed was very comfortable and the room was fairly decent. There was some funky brown stuff on the lamps and mold on the ceiling but the size was nice and the bathroom was clean. Breakfast was just ok - edible but nothing to write home about. Go elsewhere if you have the time as the service was slow as well. The air conditioning worked great but it is one of the old style coolers - big unit under the window - so the fan is really loud. This came in handy when the bar crowd was yelling until the wee hours. By bar I mean a very small spot on the side of the very small lobby right by all the first floor rooms - not a great idea if you want to sleep at some point. The staff were polite but failed to be very responsive or helpful. Checking out took way too long as both staff members didn't seem to know what they were doing. I was shocked that you actually have to go to the lobby and "check out". I can't remember the last time I actually had to go to the lobby to do this. Sheraton - get with the times, no one does this anymore!
- Official Description (provided by the hotel):
- Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more less
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- Also Known As:
- Four Points By Sheraton Galveston Hotel Galveston
- 4 Points By Sheraton Galveston