we checked in during our check in time, they booked us in a tiny room on the first floor right beside the pool, with two toddlers this was horrible with the noise since the kids could not go to sleep!!! I asked to be moved away from the pool due to my children not being able to sleep and they told me I would just have to wait until the next day. The air was not working in the hallways or the main lobby area, it was like a sauna the minute you walked out of the room. Their page says that you receive complimentary bottled water, you actually only get one then you have to pay if you want more! Our room never was cleaned while we were on the first floor, and i had to ask for additional towels, which there were none clean in the whole hotel so I had to wait for them to finish drying. Once we got moved to the upper floor there was blood smeared on the bathroom light switch and the beds were very uncomfortable. NOT a kid friendly hotel! The only thing good about it is that it is located in the central of everything, so we tried to stay gone most of the time. We actually checked out a day early even though it was paid for, just so we could get out of there!
- Official Description (provided by the hotel):
- Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more less
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- Also Known As:
- Four Points By Sheraton Galveston Hotel Galveston
- 4 Points By Sheraton Galveston