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“Excellent Stay for Sisters Vacation”

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Moody Gardens Hotel Spa & Convention Center
Ranked #2 of 51 Hotels in Galveston
Certificate of Excellence
Austin, Texas
Level Contributor
137 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Excellent Stay for Sisters Vacation”
Reviewed 25 September 2013

The location was superb and close to the Moody Gardens entertainment as well as other facilities. Although the price was a little higher than some other facilities the outstanding staff kept everyone happy and with plenty of supplies. A terrific stay.

  • Stayed September 2013
    • Value
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Helpful?
1 Thank VegasHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 27 September 2013
Dear VegasHopper,

We are delighted you chose to stay at Moody Gardens for your Sisters Vacation. I was pleased to read you had a terrific stay and found our staff to be outstanding and our location superb. I have passed your wonderful comments on to all of our staff. Thank you for sharing your experience on TripAdvisor and we hope to welcome you back to Moody Gardens soon.

Sincerely,
Garvin O'Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (349)
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English first
Killeen, Texas
Level Contributor
181 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 25 September 2013

This is a true destination when you come to Galveston. There is more to do in this one place than anywhere on the island. Staff was very accommodating from the valet to the room service. It was rainy when we arrived and the valet provided complimentary umbrellas for us to keep even after our stay. The outdoor pool is huge and fun. There is an indoor pool for when the weather is not cooperating. It would take too much to even start to describe the pyramids and all their features. We had the pyramid view room and it was spectacular! The bed was very comfortable.

  • Stayed September 2013, travelled with family
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Helpful?
1 Thank TXEyeGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 27 September 2013
Dear TXEyeGuy ,

Thank you for leaving feedback about your recent stay at Moody Gardens. I was pleased to read that you enjoyed your stay and found that there is no reason to leave the property to relax and have fun. It is our overriding goal here at Moody Gardens to provide the best in service, hospitality and accommodations. I have passed along your feedback to our entire staff. We appreciate your review and look forward to serving you again soon.

Sincerely,
Garvin O'Neil
General Manager
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Houston, Texas
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 September 2013

We had 4 families staying here 2 nights in late August before school started back up. We all enjoyed our rooms and view of the pyramids. The beds were some of the most comfortable I've ever slept in, loved them! Rooms were clean and newly redecorated. We didn't eat in any of the restaurants, but they sure smelled good as we walked by. Pool water was a little warm for our preference. Grounds were gorgeous! Rooms came with free passes to Palm Beach (a little waterpark), which is great for toddlers & young kids, but if you have older kids or teenagers they'd like Schlitterbahn better. But it was great for an hour before we left, to play in the water one more time before the school year started. Very enjoyable stay.

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank myboys03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 23 September 2013
Dear myboys03,

Thank you for providing feedback about your recent stay with us. We are so pleased to hear that you and your family had an enjoyable end of summer stay at Moody Gardens and were able to spend time at Palm Beach.

Your comments are greatly appreciated and have been passed on to all of our staff. Thank you for choosing to stay at Moody Gardens, we hope to welcome you back soon.

Sincerely,
Garvin O'Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hastings, Nebraska
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 September 2013

The hotel is very nice and you feel the elegance of you surroundings. The grounds are beautiful and felt very secure walking around in the evening. Within walking distances of the pyramids. We stayed in the North Tower and it was super quiet as if we had the whole floor to our selves. Loved the pool so warm and the water bridge was my favorite.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank nitewarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 23 September 2013
Dear nitewarrior,

Thank you for leaving a review on Tripadvisor. I am so glad you enjoyed your stay. It's always nice to hear that guests enjoy strolling around our grounds and feel secure while doing it. Keep us in mind this holiday season, when our annual Festival of Lights transforms Moody Gardens into a winter wonderland. We appreciate your feedback and look forward to welcoming you back soon.

Sincerely,
Garvin O'Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2013

This hotel have succeeded all my expectation. The general manager Gavin o niel and staff is very helpful , friendly and accomadating. Love the atmosphere of the hotel. The palm beach splash location really helped to burn off the energy of the kids. THe restaurants have fabulous dinners, rooms are newly renovated, soft bed and bedding, beautiful scenery and quiet. I decided to take some friends and family and they absolutely LOVE it. I love it and wil come back more often in the future. Excellent service and valet. THis HOTEL IS A MUST ATTEND AND SEE.

lisa jackson

Room Tip: no tip needed
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank lisa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 23 September 2013
Dear lisa j,

Thank you for taking the time to post a review of your family's recent stay at Moody Gardens. It was a pleasure assisting you. I am pleased to read you found our staff to be friendly and accommodating. It is also pleasing to read that you and your family were able to enjoy the atmosphere, surrounding grounds and many of the amenities that are available at our hotel.Your comments are appreciated and we look forward to welcoming you back in the future.

Sincerely,
Garvin O'Neil
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coldspring, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2013

Excellent service from valet, front desk, bar manager, etc. Nice room, super comfortable beds. Arrived to find a wine and cheese basket in our room for the birthday girls, Palm Beach passes and a fabulous pitcher of Hawaii Five-O's adult beverage to get the weekend started. Very nice atmosphere at the pool and Palm Beach Friday music and fireworks. The spa was wonderful and our Massage Therapist was excellent! The Moody Garden shuttle to the strand on Saturday was convenient. We had a great weekend!

  • Stayed July 2013, travelled with friends
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Helpful?
1 Thank Jenny O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoodyGardensHotel, General Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review, 23 September 2013
Dear Jenny O,

Thank you for providing feedback on your recent stay at Moody Gardens. I am pleased to read you found our guest service to be great and that you and your friends had an enjoyable and fun weekend.

Your review is valuable and appreciated. We look forward to welcoming you back soon.

Sincerely,
Garvin O'Neil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond Tx
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2013

We decided to take a little family get away and booked a weekend stay at Moody Gardens. I must start by saying the service at this hotel is wonderful! Everyone was smiling, accomodating and seemed genuinely nice and that they enjoy their jobs. We had dinner that nice at the Terrace Restaurant and our server was Makenzie. She is new but you would have never known that unless she told you! She provided great service! The food was delicous and our kids were able to eat free which is an added bonus! We then headed to the room which is extremely clean, nice and comfortable! The beds are super cozy and we all slept great! The next morning we tried out the breakfast buffet at the Terrace restaurant which was also delicous!! The chefs definitely know what they are doing in that kitchen!! We did all of the attractions and ended at Palm Beach. I'm not sure the affilitation between the hotel and Palm Beach but the door people at Palm Beach were some of the rudest people we have encountered. We asked for a towel for our 2 and 4 year old and the man said we needed a towel card which we were never given. We explained that we were hotel guests and showed our room card but he shook his head no and blew us off. My 2 year old is standing there wet and shivering and that was not the reaction I would expect from anyone. We left and enjoyed the pool at the hotel. All in all a great stay and great service except for the bad taste left in my mouth at Palm Beach.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moody Gardens Hotel Spa & Convention Center

Property: Moody Gardens Hotel Spa & Convention Center
Address: 7 Hope Blvd., Galveston, Galveston Island, TX 77554-8927
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Galveston
#1 Luxury Hotel in Galveston
#3 Business Hotel in Galveston
#5 Romantic Hotel in Galveston
#5 Family Hotel in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Moody Gardens Hotel Spa & Convention Center 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
Moody Gardens Hotel Spa And Convention Center
Moody Gardens Hotel Hotel Galveston
Moody Gardens Motel
Moody Gardens Galveston
Moody Garden Hotel Galveston

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