Combination of business and family trip. So excited to take the grandchildren again. Swim up bar, ice cream and nearly everything closed. The first night the sheets were not completely on the bed. It was downhill from there. The next day, I requested fresh towels and make up the bed that had been unfinished. Everytime, I went to the room, I called to request fresh towels and sheets on the bed that had been unmade. Finally after a 7PM phone call to management and room service with the same request, someone showed up without towels or sheets or anything else. It took an hour of sitting there waiting to get the one bed made and fresh towels. Staff and management do not know how to do things. Management never called regarding the problems with housekeeping. Food and service were awful in the restaurant also. Our not so picky, starving 12 year old would not eat the food. Servers stood around talking to one another and would not serve the tables.
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- Also Known As:
- Moody Gardens Hotel Spa And Convention Center
- Moody Gardens Hotel Hotel Galveston
- Moody Gardens Motel
- Moody Gardens Galveston
- Moody Garden Hotel Galveston