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“a must stay”

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Hilton Galveston Island Resort
Ranked #8 of 51 Hotels in Galveston
Certificate of Excellence
ravenna, United States
1 review
“a must stay”
Reviewed 11 October 2013

the Hilton was amazing you couldn't ask for more. they treat you like royalty, super clean. the staff goes above and beyond to make your stay wonderful. the pool is great along with the hot tub and sauna. room service is great also we just ordered coffee and juice but the response to the room could not have been faster. we don't have children but they even have a suite for them so you and your significant other can have some one on one time!! If your looking for somewhere to stay for your honeymoon or just a get a way this is the place to go. all the restaurants are very close with in walking distance the beach is directly across the street.

  • Stayed October 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 15 October 2013
Thank You, thank you, thank you. I appreciate the very nice review to Trip Advisor. I hope to see again when in the area. Have a great day!
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 review
Reviewed 11 October 2013

Barry was an amazing bartender and took great care of us. Most hotel bartenders dont take the time out to really get to know you it seems. He was very knowledgeable, friendly, and helpful. Hotel was wonderful as well. I will most definitely stay at the hilton island resort again!

  • Stayed October 2013
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Helpful?
Thank Catalina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 11 October 2013
Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon.
Have a great day!

Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trophy Club, Texas
Level 6 Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 October 2013

We took the family for a last minute escape, just before school started in August. WASTE OF MONEY. I am a Hilton HHonors Gold VIP member and have come to expect great things from their hotels. This one was priced at over $300 per night, which led me to expect the typical high quality that I experience at most Hilton properties. At $300+ per night we should have called one of the local beach house rental agencies and rented a house. This place was crowded, loud, dirty and had poor service except at breakfast. The pool bar drinks were overpriced and poorly mixed. I have never seen so many tattoos and piercings in one pool at one time. We decided to hang out by the beach instead. I could go on, but..........

  • Stayed August 2013, travelled with family
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Helpful?
Thank DarinDavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 11 October 2013
Thank you for your cadid comments on Trip Advisor. We are always striving to improve so your feedback is welcomed. I will forward your review to our operational staff. I hope that you will have a nice day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 10 October 2013

We typically alsways stau at Hilton Hotels. In this case it was for us to attend a conference at the center next door. As always the staf was extremely polite and cordial. Our room was great and had a nice view of the water-Gulf of Mexico.
The first morning we had a problem at breakfast. The food was 45 minutes late, with few guests in the restaurant and when it arrived the toast was burned. We complained and Kelly took charge. She provided us with a free breakfast coupon for the next day and that next morning she personally saw to it that we received

  • Stayed October 2013, travelled on business
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Helpful?
Thank Kathleen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 11 October 2013
Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon.
Have a great day!

Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jonesboro, United States
1 review
Reviewed 10 October 2013

The staff was wonderful - they should be very proud to have them working at the hotel. Made my week stay very enjoyable. Location is great - lots of good places to eat within walking distance and with the Kroger next door made it easy to get anything I might have forgotten to bring.

  • Stayed October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tami F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 11 October 2013
Thank You, thank you, thank you. I appreciate the very nice review to Trip Advisor. I hope to see again when in the area. Have a great day!
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Jackson, Texas
1 review
Reviewed 8 October 2013

everything went great The hotel staff was the most gracious, friendly, and helpful
the palm restaurant in the hotel was the best dining i've ever had. waitress's kelly and tiffany were outstanding and professional. will stay again soon

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank larrystowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 9 October 2013
Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon.
Have a great day!

Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Branson, Missouri
1 review
Reviewed 7 October 2013

The hotel staff was the most gracious, friendly, and helpful I have been around. Kristina at the desk was the best! She went out of her way, above and beyond to ensure I was happy. The housekeeping staff and maintenance staff were also very friendly and were anxious to make the difference. The staff there is the difference from an average hotel to an awesome experience. The rooms are expensive.

  • Stayed September 2013, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank traveler2400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 9 October 2013
Thank You, thank you, thank you. I appreciate the very nice review to Trip Advisor. I hope to see again when in the area. Have a great day!
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Galveston Island Resort

Property: Hilton Galveston Island Resort
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Galveston
#4 Spa Hotel in Galveston
#4 Top resorts Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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