We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Friendly and helpful”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Galveston Island Resort
Ranked #9 of 51 Hotels in Galveston
Certificate of Excellence
Fredericksburg, United States
1 review
“Friendly and helpful”
Reviewed 6 January 2014

Nice place. Comfortable room. All of the Hotel staff were friendly, happy, very helpful. Will stay there again in the future. We own a business and hope that our staff is as great as this hotel staff was.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 8 January 2014
I appreciate so much your kind review on Trip Advisor. Your feedback means a lot to the staff when passed on to them. This goes withut saying for travelers who are coming to Galveston as well looking for a nice place to stay.

Thank you again,
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,101 reviews from our community

Traveller rating
    955
    553
    312
    169
    112
See reviews for
687
593
58
422
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (415)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nederland, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2014

We booked the "kids camp" for my sons bday in December, as soon as we walk in the room went to the bathroom and it had a dead cock roach in it, second woke up with cat hair all over my shirt, (we don't have any animals)! Nx morning no hot water!!! You think being a 4 star hotel would be a better experience but I was wrong! We will never stay here again!!!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HemiMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 6 January 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey,USA
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 January 2014

After two long flights, my family arrived late Christmas evening. My husband and I enjoyed drinks and appetizers at the bar. Amanda, the bartender, was so friendly and provided such interesting and informative conversation. The food was delicious! We enjoyed crab dip and a shrimp service. My daughter and her friend raves about the chicken Alfredo meal that they had received from room service.

We stayed in an gulf view room in the tower. Our room was well-appointed and very comfortable. It had a very nice bathroom.

Our rental car ended up with a dead battery, so we were not able to get it started before the shuttle left for the cruise. The hotel was so kind to let us keep the car in their lot until we returned. When we got back, someone from the hotel helped my husband jump start the car. Everyone could not have been nicer.

We also loved how the Krogers was so close. It's just a short walk. We stopped here for bottles of wine and water to take on the cruise with us.

As Hilton Honors members, we have stayed in many Hilton properties over the years. My daughter commented that she thought this was one of the nicest and most accommodating properties. I only wish the weather could have been warmer so we could have enjoyed the beautiful pool area. I would definitely return to this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trvlgrl422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 6 January 2014
I appreciate so much your kind review on Trip Advisor. Your feedback means a lot to the staff when passed on to them. This goes withut saying for travelers who are coming to Galveston as well looking for a nice place to stay.

Thank you again,
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Augustine Beach, Florida
Level Contributor
318 reviews
248 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 3 January 2014

We spent 3 nights at this Hilton during Christmas. The front desk was out-of-the-way friendly to ensure our room was perfect. We had a balcony room overlooking the bay and the pool towards the back of the hotel. We loved that we could get fresh air in the room via the balcony door. If you opt for the Tower rooms they have glorious views of the bay but windows don't open -- so we felt we got the best of both worlds.

The pool was warm enough to swim around in and up to the swim-up bar (obviously closed for winter) and the jacuzzi was the perfect temperature. One small quibble -- the sauna was turned on but never got hot enough to make it worthwhile.

As to the rooms, this is one of those Hiltons with the tiny bathrooms. With the door open it bangs into the shower rod making it difficult to open/close the shower curtain. Also (and this is the second Hilton where this happened) for some reason the tub/shower doesn't drain very well and you end up standing in water up to your ankles. I notified the front desk but this issue was not addressed -- it wasn't earth shattering to me but it might be creepy to some people.

One other HUGE bummer -- when opening the closet door, a door stop is embedded into the floor to keep the door from bumping into the closet door. But I stubbed my toe (as did my husband) several times and it HURT a lot!!! (You would think I would have remembered and caught on faster -- but no. Multiple stubs.) This needs to be fixed -- your foot naturally goes to that spot to access the coat hangers or the safe in the closet.

We didn't do breakfast but they had great coffee in the lobby in the early morning and free newspapers and wi-fi in the rooms. We had a great Hilton experience.

Room Tip: Be very careful of that door stop embedded in the closet floor when you open the closet or you'l...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMPJMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 6 January 2014
I appreciate so much your kind review on Trip Advisor. Your feedback means a lot to the staff when passed on to them. This goes withut saying for travelers who are coming to Galveston as well looking for a nice place to stay.

Thank you again,
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pearland, United States
2 reviews
Reviewed 2 January 2014

We never stay anywhere but Hilton hotels. Never disappoints and sometimes surprises. We were upgraded to the Presidential Suite. I felt like a queen! As always, the room was immaculate and the bed was like sleeping on a cloud. Love my Hilton.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 6 January 2014
I appreciate so much your kind review on Trip Advisor. Your feedback means a lot to the staff when passed on to them. This goes withut saying for travelers who are coming to Galveston as well looking for a nice place to stay.

Thank you again,
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corinth, United States
1 review
Reviewed 1 January 2014

We stayed at this Hilton for one night before getting onboard a cruise ship. We chose it because of the Hilton brand, and the cruise parking and shuttle that was offered. The service was amazing - the servers from the restaurant sent someone out to the store to get soy milk at breakfast for my food-allergic son. The manager in the valet area called the Holiday Inn to get us on an early shuttle to the port because the Hilton's earliest shuttle was already full. Our disappointment was in the room - it just didn't seem up to the usual "Hilton" standards we are accustomed to. The bathroom could have been cleaner, and the room seemed pretty average.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 2 January 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, United States
2 reviews
Reviewed 30 December 2013

Outstanding hotel; service, cleanliness, ammenities. Pool was heated so the grandchildren were able to swim and breakfast was free for the grandchildren. A variety of items were offered for breakfast. Very enjoyable stay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ronnie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 2 January 2014
I appreciate so much your kind review on Trip Advisor. Your feedback means a lot to the staff when passed on to them. This goes withut saying for travelers who are coming to Galveston as well looking for a nice place to stay.

Thank you again,
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Galveston hotels
0.3 mi away
Holiday Inn Resort Galveston-On The Beach
2.8 mi away
DoubleTree by Hilton Hotel Galveston Beach
2.9 mi away
The Tremont House A Wyndham Grand Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Quality Inn & Suites Beachfront
0.5 mi away
Casa Del Mar Beachfront Suites
3.2 mi away
Harbor House
Harbor House
#4 of 51 in Galveston
4.0 of 5 bubbles 682 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Galveston Island Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Galveston Island Resort

Property: Hilton Galveston Island Resort
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Priceline, Agoda, Traveltool, S.L.U., Cancelon, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing