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“Hilton on Galveston Island”

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Hilton Galveston Island Resort
Ranked #8 of 51 Hotels in Galveston
Certificate of Excellence
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hilton on Galveston Island”
Reviewed 6 March 2014

If you have an event at the convention center, the location of this hotel is excellent. However, the cleanliness and overall updating of the hotel is something to be desired. We were there to celebrate Mardi Gras. There was no shuttle service to the downtown area which was disappointing.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Rosemary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 7 March 2014
Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon.
Have a great day!

Mike Pistone
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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English first
Wichita, Kansas
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2014

My wife and I have stayed here several times. During our last visit we really liked the room and service. The hotel staff is friendly. The hotel is very clean and comfortable. I highly recommend this hotel for business or pleasure.

Room Tip: Rooms in the tower south side face Seawall Boulevard.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 5 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham Traveller
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 March 2014

We were very wary about this hotel as we booked it very cheaply via Trivago and was expecting to sleep in broom cupboard. Well, we were very pleasantly suprised. The room was bright and very big with a small balcony and with a very large bed. The bathroom was a reasonable size and very clean. It even had lots of mirrors and somewhere to sit and do your hair.

There is a really nice bar area which had live music on both Friday and Saturday nights. All of the staff were very friendly and welcoming.

It is right on the Seawall and next door to the San Luis Resort. The pool area was spotless and had a swim up bar (open in main season). The downside is it is a good way from The Strand (a good hours walk) and the Pleasure Pier.

Room Tip: Some of the rooms have a seaview - ask for this.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Potty41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 5 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2014

Stayed here awaiting a cruise departure, the cruise was delayed for 24 hours due to heavy fog. The staff booked me a king size ocean view room at a 50% discount for the extra night. Even though the delay was not the fault of the hotel, they went the extra mile to ensure that we were taken care of during our stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 5 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2014

We came to Galveston for Mardi Gras and stayed here at the Hilton. From the moment we checked in, every staff member greeted us with a friendly greeting and asked if we needed anything. As a diamond member we had access to the Excecutive lounge for breakfast and snacks during the day. Peggy, the attendant in the lounge was the best! She took very good care of us and was fun to talk to! It's nice to see someone who enjoys their job! Great weekend thanks to the courteous staff at the Hilton!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poppy331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 5 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
College Station, Tx
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 March 2014

Have stayed at this property numerous times and twice in the last month. The staff is amazing, very friendly, helpful and go above & beyond. They just opened a "Concierge Lounge" and it is very nicely appointed and attentive staff. The hotel has also just begun a major renovation of entire hotel and the new rooms are going to be very nice, (saw the model this week). The pool was down for resurfacing, (but it was also February and 30 degrees outside.) Not a problem. Have nice live entertainment in the evenings Wed-Sat in the lounge. Great hotel with great location. In my opinion, the best of the hotels on the Seawall in Galveston and I've stayed in just about all of them, including the San Luis.

Room Tip: Get ocean view rooms with a balcony if possible.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Landman_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 5 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shenandoah, Texas
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 February 2014

The room had a balcony facing at an angle the sea wall of Galveston and had a good view of the gulf. We enjoyed watching the ships on the horizon in the morning. It was spacious and clean although a bit dated. The lobby was large and we enjoyed dinner at the restaurant. The valet parking was nice since I had my mother with me. However it was not really necessary as parking was not far away. Location is everything for this hotel. Do not expect free items that you find at other hilton properties. Breakfast buffet on thursday would have cost us $13.00 a person. We enjoyed a coffee shop on the Strand. I am a Hilton fan from Hampton hotels on up. I was not disappointed.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank SLRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 1 March 2014
Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day.
Mike Pistone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Galveston Island Resort

Property: Hilton Galveston Island Resort
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Galveston
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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