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“Couple Vacation”

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Hilton Galveston Island Resort
Ranked #9 of 51 Hotels in Galveston
Certificate of Excellence
bastrop, United States
1 review
“Couple Vacation”
Reviewed 29 May 2014

Overall our stay at this Hilton was nice. The location was great and the staff was very helpful. The hotel seemed to be older and the carpet was sticky. I would advise not going with out shoes or socks on.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Victoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 2 June 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
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English first
Emory, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014

I normally stay here when away for work purposes. I have always been lucky and gotten a room with a balcony. It's a great view of the beach and at night it's cool to sit outside and watch the volcano at The Rain Forest Café erupt. The hotel has great amenities such as the hot tub, the swimming pool with the swim up bar, and the restaurant. Staff has always been friendly and went out of their way to help me if I needed something. There are great restaurants walking distance to the hotel if you don't want to eat at their restaurant. It's nice to walk across the street and spend an evening reading on the beach or swimming in the ocean. I've gotten spoiled and won't stay anywhere else when I am here for business or personal trips.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefaniec304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 29 May 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014 via mobile

I stayed 2 days and the hotel was clean the service was fast and very friendly. I would come back to Galveston because my experience was very good. My kids loved the swimming pool we ejoyed the hot tub and the pool bar was a plus!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerlaDallas_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 29 May 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

This hotel is a great choice for business or pleasure. It is right next door to the convention center, as well as across the street from the beach. They have had a recent renovation that includes new soft goods as well as new furniture. Everyone was very helpful and friendly.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 29 May 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014

The hotel was nice and clean and convenient, The staff was very courteous. In-room coffee packets were not properly replaced. No decaf. My biggest peeve is that when I am paying almost $300/ night I do not expect to pay $10.00 per day per device for in-room Internet service as well as $14.00 for breakfast..

Room Tip: Rooms on the west side overlook a parking lot but since I was in the room so little, it was not a pr...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 28 May 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Creek, Texas
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 May 2014

we checked in on 4/24/2014 as soon we entered are room we were getting are coffee ready for the next day when we found that one the cups still had coffee in it. later that night getting ready for bed we found that one pillow case had blood on it , just plain nasty, me and my wife have traveled the island for more than 20 years, never have we had such an bad experience before , one thing is for certain we will never stay at another Hilton again.

Room Tip: stay somewhere else
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  • Stayed May 2014, travelled as a couple
    • Rooms
    • Cleanliness
Helpful?
3 Thank Deba K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 28 May 2014
I appreciate your comments. I will address your review with staff. Thank you for staying and hope that your stays are a better experiences in the future. Happy Holidys.
Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pineville, Louisiana
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2014 via mobile

Stayed 5/13-16/2014 in 418. Full moon made nights on the balcony breathtaking. The staff was friendly, efficient and accommodating. The small added cost for balcony/gulf view was worth it! Great weather/temps and moonlit view of the surf from the balcony. Several restaurants within short walking distance, such as IHOP, Rainforest Cafe, and Landry's Seafood. I highly recommend this location and hotel!

Stayed May 2014, travelled as a couple
Helpful?
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review, 28 May 2014
Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon.
Have a great day!

Mike Pistone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Galveston Island Resort

Property: Hilton Galveston Island Resort
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 On the Beach Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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