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Best Western Plus Seawall Inn & Suites By The Beach
Ranked #16 of 51 Hotels in Galveston
Certificate of Excellence
Reviewed 20 July 2014

For over $250/night, I expected, (at the very least), a room that was clean, safe, and could be used for sleeping. That's not what we received.

First, the positives-- The room appeared clean and had a relatively updated (though lower-end) appearance. (My parents' room next door, however, smelled like smoke.) The pool was nice, the internet was free, and the hotel is a short walk from the beach.

Now, the problems-- the hotel was loud! I was concerned about noise when we checked in, since we have a baby and our room was on the first floor near the lobby, elevators, housekeeping area, and gym. Renee, at the front desk, told me there was nothing she could do to put us in a quieter room since we booked the hotel online, and told me that if there was a problem, the front desk would handle it since it was a "family hotel." We heard noise from the lobby all night long. On our second night, a group of three teenagers took up in the gym after 11 pm. We called the front desk, but nothing was done. We were awoken at the crack of dawn by someone using the treadmill. For $250/night, you should at a minimum be able to sleep in your room.

The lines were very long for breakfast and there was not sufficient seating.

We were very disappointed by this hotel.

Room Tip: Rooms on the first floor are noisy and may smell like smoke.
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  • Stayed: July 2014, travelled with family
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3  Thank Attorneyrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 23 July 2014

Im sorry you didn't enjoy your stay. the noise we try our hardest to control but only so much we can do. But i hope you do choose best western for your next stay.


BJ

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444 - 450 of 657 reviews

Reviewed 20 July 2014

Close proximity to Stewart Beach! Is on the quiet side of the Seawall, but a short drive to all the main attractions in Galveston. Rooms and hotel were very clean and well taken care of, also breakfast was great as well as the lady who maintained the breakfast area. I would have to say that Brandon at the front desk was one of the most polite, helpful, handsome front desk person I have ever encountered! Way to go Best Western, I will be back!

  • Stayed: July 2014
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Thank Susan22223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 22 July 2014

THANK YOU!


We are glad to know you enjoyed your stay and that you will be back!

We cant wait to see you next time.

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Reviewed 19 July 2014

Some letdown after staying at best western plus Sulfur La and Best Western Atrium San Antonio Tx. Staff was great providing incoming and departing services. neat small pool relaxing atmosphere with available outside towels. Stay was during rainy weather tv intermittent at times

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank larryb147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 22 July 2014

Sorry you were let down. The Weather is going to interrupt the Tv now since its Direct Tv. Before We only had Limited Channels so this is a lot better now, but i get the weather.

Well we hope to see you again.

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Reviewed 14 July 2014 via mobile

Hotel was OK, but not worth the price. A/C unit would not keep room cool. If your room is in front you will hear traffic noise, but there is not much traffic on that east end. The walls are thin. We could hear the tv next door through the walls and the people walking around above us. Fitness area very small.

  • Stayed: July 2014
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Thank TexasTigger23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 22 July 2014

Im sorry you did not enjoy your stay at the hotel and next time your on the island you will have better luck finding one that suites you more.

We would love for you to try our hotel again, Or at least other Best Western's

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Reviewed 14 July 2014

This was one of the few hotels that could accommodate my family of 5 without making my bank account cry. The staff was courteous and would rectify any situation that would arise. My room was without shampoo/soap, but upon mentioning this to the check-in staff they brought out enough for my two day stay. While at the east end of the island, you can cruise down the road and get anywhere you need to.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Don A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 22 July 2014

Thank you for staying with us. We are glad to know you enjoyed your stay. We hope to see you again soon.


Bj

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Reviewed 9 July 2014 via mobile

My husband and two teenagers stayed and were so surprised. Being at the end of the strip was perfect. Close to the beat beaches and Walgreens practically next door. Staff was overly welcoming and even let us check in an hour early. Stay 4 nights. Rooms were immaculate, great showers, great bedding and AC was wonderful. Breakfast was perfect only complaint for me was eggs which seemed clumpy- maybe powdered? Pool grounds and parking lot are perfect and easy to access. The landscaping is really nice for a cheaper hotel. When one families children got to rowdy at the pool the manager asked them to keep it down and resolved the problem immediately. The linens were given freely not stingy at all and all were not stained! They run a tight perfect ship - one of our best hotel experiences ever I have ever had. I really expected mediocre because the price was so cheap compared to others at the same time - I was fooled! We recommended to other family and they were just there and said it was the perfect hotel. My sister is going there in September and was going to stay at Hilton but after our experience she is staying here. Way to go Best Western! Please make us a hotel on South Padre!!

  • Stayed: June 2014
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2  Thank Tafelmeyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 10 July 2014

Thank you so much!!!!

We are glad to know you enjoyed your stay and we hope to see you again very soon.
We do like the beach area here its not as bad as the west end of the island.

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Reviewed 7 July 2014

This hotel is right across the street from the beach and that is the only reason that it could command the $240+ per night price. It is located FAR from the Seawall attractions-so far that only one restaurant (Chili's) and one store (Walgreens) were located within a 15 minute walk. We stayed only one night prior to a cruise and we were glad that we hadn't booked additional days. The lobby consisted of a few formica tables with plastic and metal office style chairs shoved in a very tiny area next to the front desk. This was also the area for breakfast. There was no sign of decorating or style. It had the sad feeling of an abandoned 1950's bus station. The bathroom ceiling had rusty cracks in it and the beds were hard as rocks. We booked this hotel only a few weeks prior to our cruise and the other more highly ranked hotels were all booked. I would not recommend this hotel, if you have other options.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank DesertSmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded 8 July 2014

Well i am sorry you didn't like the hotel. There are 48 hotels on the island next time you might wanna look into them. Most People like that we are on the Quite end of town. We are a mile away from the other Attractions. Next time you come to Galveston i Hope you find a hotel more suitable for you.

BJ

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Additional Information about Best Western Plus Seawall Inn & Suites By The Beach

Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range: £64 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Seawall Inn & Suites By The Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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