I have generally utilized La Quinta for a number of business and family trips. In generally you get decent service for the money.
This La Quinta was very disappointing to me, even though I am an "Elite member" I thought we would get better service.
It was disappointing for the following reasons:
1. the hallway had a musty smell to it
2. the doors to the parking area and the one to the pool was not secured
3. the door to the pool was also rusting and broken tile on the threshold
3. the ceiling to the shower was moldy
4. the breakfast was not that enticing, not sure why they can not have scramble eggs and sausage as standard breakfast, coffee was probable instant
5. we had to check out at a certain time, even thou I requested to exceed the time (have been done at other La Quinta's) because of the computer automatically charge you an extra day
I thought the services was not friendly and customer oriented. They have a lot of work to do to bring this hotel to a quality standard.
- Official Description (provided by the hotel):
- Galveston, Texas is a small, romantic island tucked deep in the heart of south Texas, offering 32 miles of beautiful beaches, exciting entertainment and quality restaurants and shopping, and the new Best Western® Galveston West Beach Hotel on Galveston's Seawall Boulevard gives you easy access to it all at a price that won't break the budget. Business travelers appreciate our convenient location and quality amenities keep them productive. Businesses and universities near the hotel include Galveston College, Texas A&M at Galveston, University of Texas Medical Branch, American National Insurance, U.S. Army Corp of Engineers and the U.S. Coast Guard. We have a 24-hour business center. Whether you're enjoying a refreshing vacation or embarking from the Port of Galveston, our hotel offers a great stay at a great price. Our prime location allows you to relax and watch the ocean wave’s crash, and we are close to numerous attractions the whole family can enjoy, including Schlitterbahn® Waterpark, Stewart Beach, Galveston Island Ferry and much more. ... more less
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- Also Known As:
- La Quinta Inn And Suites Galveston Hotel Galveston
- La Quinta Hotel Galveston
- La Quinta Galveston
- Galveston La Quinta