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“Not a good experience!!”

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La Copa Inn Galveston
Ranked #39 of 52 Hotels in Galveston
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not a good experience!!”
3 of 5 bubbles Reviewed 14 March 2014

I'm sorry to say the hotel was not up to par and I'm a la quinta member. First off we couldn't get our room door open without really pushing it open and then on the inside there was no locking the door and the bathroom door wouldn't stay shut.. Our room keys didn't work when we came back to the room the second night another inconvenience. The wifi worked when it wanted to. It would kick you off. But the room was a good size and the bed and pillows were comfy.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lqgalvestonislandtx, Webmaster at La Copa Inn Galveston, responded to this review, 26 March 2014
Dear Guest,

Thanks for your positive and negative assessment of our property. I apologize that you experienced some isolated maintenance issues during your stay. We take pride in this hotel and in satisfying hundreds of guests each week, and I’m sincerely sorry that we did not completely rise to your standard. We will use your comments to help us get better in the future.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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624 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed 3 March 2014

Great place to stay,good breakfast saves the expense of eating out.Pets are welcome here so we didnt have to board our pup!We were there for MardiGras and it was off parade route so traffic was no issue.Will be back this summer with grandkids,looking forward to it!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 28 February 2014

I had reviewed this property unfavorably in the past, but we ended up staying here again last weekend because it was the cheapest in Galveston since it was the first weekend of Mardi Gras.

Wow, what a difference. The lobby area and rooms have all been updated. The staff was MUCH more professional than previously encountered. The rooms were spotlessly clean, and apparently they no longer wait until 4 pm to clean the rooms.

The only thing I could complain about (which we didn't mention to them because we were already settled in our room) was that TV reception was very fuzzy, we couldn't get but one of the local stations. The "higher" channels like USA, etc came in fine. Luckily we didn't spend too much time in the room.

The breakfast could be improved, my husband is gluten intolerant and has a challenge when we are staying there.

All in all, I can say they have made huge improvements in this property and I have no problem recommending it to family and friends.

Room Tip: We prefer the King room without the balcony - you can't see much of the ocean anyway, and the sp...
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prause1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 28 January 2014

I would like to state that Ms Mitchell at the front desk is the most helpful person we have met in our travels. We were booked for two nights and found out our cruise port had changed to Houston!! Would have been very stressful without her help!!! We ended up staying in Galveston and made other arrangements to the Houston Cruise Port . Great location! Great view, Close to shopping, coffee shops, restaurants. Right beside the seawall for a relaxing walk. Continental breakfast was very good. The hotel rooms could have been cleaner. The bathroom floor was dirty, so can imagine that the carpet could have been cleaner too>

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amich01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford TX
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

This hotel was walking distance to souvenir shops. The beds were comfortable and there was a small frig, microwave and a safe in the room. Free wifi and breakfast was good, but no fruit.
The cruise shuttle was only $25 per room, roundtrip. The driver was parked in the front and waiting for us when we got off the ship. He took us right away to the hotel to our car. I will stay here again, and tell my friends.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Racing2dayBedfordTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Copa Inn Galveston

Property: La Copa Inn Galveston
Address: 8710 Seawall Blvd, Galveston, Galveston Island, TX 77554 (Formerly La Quinta Inn & Suites Galveston Seawall West)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Copa Inn Galveston 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The La Copa Inn and Suites Galveston is an attractive oceanfront hotel located just 3-miles West of downtown Galveston near several prominent attractions including, beaches, cruise ports, Bishop Palace, Moody Gardens, and Seawolf Park. Each well-equipped room features free high-speed Internet access, a microwave, and refrigerator. This hotel also offers a complimentary continental breakfast with hot items, fitness center, a Seasonal outdoor swimming pool, and heated whirlpool. NO PETS ALLOWED ... more   less 
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Also Known As:
La Quinta Inn And Suites Galveston Hotel Galveston
La Quinta Hotel Galveston
La Quinta Galveston
Galveston La Quinta

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