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“Good place to stay”

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Courtyard by Marriott Galveston Island
Ranked #18 of 51 Hotels in Galveston
Certificate of Excellence
Austin, Texas, United States
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good place to stay”
Reviewed 15 June 2014

I mainly chose Courtyard due to its reward program, but it turned out to be an excellent place to stay. It is further out from the main part of the seawall hotels, but that made it quieter. We did have to drive to any activities we wanted to do, but that was ok. Nothing is too far on an island. Room size was good, we reserved a balcony room so we could look out over the ocean. No beach across from the hotel, just rocks in front of the seawall. The Bistro is good, we ate breakfast there one morning. There is a good pool in the back, only down side is the pool is shared with Townsuites so it was very crowded most of the time. Overall I would recommend Courtyard as a good place to lay your head in Galveston.

  • Stayed June 2014, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Larry I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Tulsa, Oklahoma, United States
Level 4 Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 June 2014

Just returned from a wonderful stay here. The hotel staff were friendly and helpful. The rooms were extremely clean and fresh. The housekeepers were very nice and did a wonderful job. There was also a wonderful pool that was great for little kids. Everything was wonderful. A beautiful view of the ocean and Seawall. It was worth the money to have such a wonderful experience.

Room Tip: I asked for a room to see the pool area so I could keep track of the family. It was great.
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
2 Thank Sheri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 June 2014

This hotel appears to be somewhat new. Very clean. Room size is good with a king you get a couch good size bathroom, good views, not many balconies, and a small restaurant. We booked it because of the reasonable price and the type of pool they have. Larger than most pools, outside bar and food service, private cabanas that are way overpriced, lots of umbrellas and not so comfortable lounge chairs.

Room Tip: Ask for rooms with balconies when you make reservations
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
4 Thank Carla Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 5 Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 May 2014

This hotel is only about a year old, and it is right on the sea wall. It had a great pool area for kids, free garage parking and Starbucks in the lobby. At checkin, they even carried our bags up to the room..at a Courtyard! My only suggestions are two: housekeeping could do a better job, and the front desk folks could be a little more helpful and friendly. Otherwise great hotel!

  • Stayed May 2014
    • Value
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Helpful?
5 Thank CbinBigD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boquete, Panama
Level 5 Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2014

We first booked the Marriott behind them and the room was not ready and only one person on duty to book in guest and clean rooms. This is a new building, one year old. We then went to this hotel. The lobby is very nice with a bar. We checked in right away. Do not order food here!!!!!! There was only one person on Memorial Day. It took an hour to get eggs and really bad sausage. The bar was ok sometimes. One person couldn't serve and the other bartender lost his keycard. The rooms are great and price is good!!!!!

Room Tip: Gulf side is probably better than pool side that was noisy
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Courtyard by Marriott Galveston Island, responded to this review, 29 May 2014
We sincerely apologize for not being able to accomodate your reservation. I know this experience can be very frustrating. It is our goal to ensure that each guest reservation is accomodated to their liking. However, unforseen circumstances sometimes makes this hard to comeby. We take your review seriously and have worked diligently to ensure that something like being unable to accomodate reservations do not occur. If you decide to give us another chance, please feel free to contact me and I will personally ensure the details of your reservation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 May 2014

I haven't had to pay for a breakfast or a cup of coffee at a hotel in years. (But not at this hotel) My wife and I are Platinum with Marriott and Gold with Hilton and are used to the benefits of these programs. This hotel makes guest of any status pay for everything. In addition the hotel pool is shared with another property. Last point this property is too far away from the Galveston action (restaurants and shopping etc) There are far better properties where the owners and management actually care about their guests.

  • Stayed September 2013, travelled with family
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Helpful?
4 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Courtyard by Marriott Galveston Island, responded to this review, 27 May 2014
Thank you for your review about our property. As the Courtyard brand, we have recently updated our Platinum Elite arrival gift during check in. This arrival gift now allows for a Platinum Elite member to receive additional Marriott Rewards points as well as a food or beverage item from our Bistro or our Market. If you decide to give our hotel another try, it will be my pleasure to assist you in receiving all of the Platinum amenities we have available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 May 2014

The hotel is new and has way more amenities than most Courtyards. There is a Starbucks Cafe in the lobby and you can get lunch & dinner as well as breakfast. You can ever have room service - granted the menu is of the sandwich / hamburger variety but it's a nice extra.

The outdoor pool is large with a small waterfall, shallow areas, landscaping, cabannas and a bar. Definitely a major step up from the standard rectangle I've seen at most Courtyards. Very kid friendly. There is a also a fire pit for night time relaxing. First time I've seen that at a Courtyard.

The rooms are nice, beds comfy, everything was clean and everything worked. The staff is very friendly and helpful.

One thing - and this is not the fault of the hotel is that while it overlooks the beach, the water comes right up to the seawall. If you want to build sand castles you'll have to get in your car and drive. You can go down to the rocks and dangle your feet in the water but that's about all. Also, it's at the far end of the Seawall and nothing is really within walking distance. That was fine as far as we were concerned - we wanted quiet and we wanted to relax. If you want to walk to the bars and be in the thick of things you'll want to stay elsewhere.

Room Tip: Try to get on the 4th floor so you don't hear the pool noise
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  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
7 Thank LibraryLady106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Galveston Island

Property: Courtyard by Marriott Galveston Island
Address: 9550 Seawall Blvd, Galveston, Galveston Island, TX 77554-9772 (Formerly Courtyard Galveston Island Gulf Front)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 51 Hotels in Galveston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard by Marriott Galveston Island 3*
Number of rooms: 85
Official Description (provided by the hotel):
Courtyard by Marriott Galveston Island is a Galveston oceanfront hotel that's perfect for weekend getaways and business trips. Our hotel in Galveston, Texas offers the ideal combination of thoughtful amenities and conveniences, and we make it easy for you to enjoy all kinds of journeys and vacations in Galveston. Courtyard by Marriott Galveston Island is near top attractions like the warm and sandy Jamaica Beach. We are close to Pleasure Pier and Galveston Island State Park. And, guests love our proximity to many things to do and see on the Galveston Seawall. While at our hotel, you will be able to relax and luxuriate in our cozy guest rooms that feature plush bedding an pillow-top mattresses. Our hotel can be your home-away-from-home as you explore Galveston, and should you want to spend downtime with us on our property, we welcome you to dine in our restaurant - The Bistro. Courtyard by Marriott Galveston Island is also an ideal location to hold business meetings. ... more   less 
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