We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid avoid avoid”
Review of Pizza Hut

Pizza Hut
Ranked #243 of 319 Restaurants in Galveston
Cuisines: Pizza
Restaurant details
Reviewed 29 March 2014

We were on holidays with our son and after a busy day of touring we ordered pizza. Aft ether an hour of waiting we called again and they said it would soon be there. After another hour - (2 hours total) we still had not received our pizza. So we phoned and cancelled our order and went to mcdonalds. About 15 minute later our pizza actually arrived and of course we told them to keep it. However to our surprise. When we got home, our visa was still charged . Even though they guaranteed us it wouldn't be. Still fighting to get money back!!!!

Thank K N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (31)
Traveller rating
Traveller type
Time of year
Language

23 - 27 of 31 reviews

Reviewed 24 March 2014 via mobile

The service was slow, inaccurate and overall bad. The manager taking our money was more interested in running up the days receipts than tending to customers. Even our server commented how she had forgotten us - twice! The restaurant smelled bad upon entry and tables had not been cleared off - even at a slow time in the middle of the afternoon. There is only one way to go for the place - somewhere else.

1  Thank mkmcnair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

Arriving to our Hotel hungry it took almost 20 minutes to place an order for a damn pizza. We went out of our way to inquire if we were calling the right Pizza hut for our end of the island. Order placed, exhausted and starving we get a call back in another 20 minutes to be told they don't deliver to our end of the island. Found it to be over the top frustrating that they don't even know their own island. Hello? Don't you people live here? It shouldn't be this hard to order a pizza.

1  Thank Steveo978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

i had a previous problem with a driver calling and telling me i put in my address wrong (i live on a half street and the pizza hut website doesn't recognize special characters) which i was very upset about. i received emails from the area manager and he gave me $20 to spend, which i did. i have reconsidered my feelings on this store and have continued to be a customer. the food is always great and the ten dollar box meal times two was more than enough!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Carriehowser1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2013

It's hard to say this Pizza Hut location is good if they won't deliver 5 miles away. When calling a local number a national telesales person answers. We tried asking for someone in the Galveston location, and were told we had to be passed to customer service...really? For a pizza? I felt I was calling tech support. If you want pizza delivered in Galveston call Gino's.

2  Thank Cinerco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pizza Hut also viewed

Galveston, Galveston Island
 
Galveston, Galveston Island
Galveston, Galveston Island
 
Galveston, Galveston Island
 

Been to Pizza Hut? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing