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“A good hotel if it were not for the renovations”

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Quality Inn & Suites Beachfront
Ranked #8 of 51 Hotels in Galveston
Certificate of Excellence
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A good hotel if it were not for the renovations”
Reviewed 7 May 2011

I stayed at Quality Inn Tuesday May 3rd through Thursday May 5th. Although my room was fine, the ongoing renovations on my floor caused much discomfort. The smell of fresh paint was inescapable and the hallway was covered with construction debris. There were only a handful of rooms on my floor that were not being renovated and I could not understand why the whole floor was not shut down to visitors. Both rooms on either side of me were being worked on and the sound of electrical implements could be heard loudly through the walls. This noise continued late into the evening, to which I did call downstairs and asked them to desist, and they did. Unfortunately, the noise picked up again early the next morning. The last thing that I found the most disturbing about my visit was the cart of tools left right outside my room. When leaving my room and rounding the corner, I almost impaled myself on a saw that was left dangling off of a cart. This was completely unacceptable especially considering that children were staying in the hotel.

Room Tip: Pick a room on third floor or above facing east
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  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank mbrook_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAUDIANOLASCO, Manager at Quality Inn & Suites Beachfront, responded to this review, 8 May 2011
Dear Guest,

We really appreciate your input regarding our renovations, and since your stay have almost completed our renovations. We have been working diligently to make sure our contractors understand the importance of our guests safety. It will definitely be worth the effort should you ever visit us in the future. You can also look on our website to see the finished product of the renovations. Once again thank you so much for giving us the valuable input which only makes us better.

Claudia Nolasco
Mgmt
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
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English first
San Antonio
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 April 2011

Stayed over Easter weekend. Red flags should have risen when they actually DID have rooms available. Who knew I should have asked, "Have the rooms JUST been painted?" Literally, walked into the rooms and were greeted by the overwhelming paint fumes. Had one guest, with lung issues, and had to pick which of 3 rooms smelled the LEAST. No sheets on bed, paint dust on all furniture, mold in refrigerator, caulk strips on carpet and balcony, room not ready for inhabitants. The maids were rushing to prep the room, huge carts in the hall, paint on carpet in hall, could not get away from the smell. Had to leave our patio door open to sleep. Nutshell-Nightmare. NOT on the beach. It's actually behind a restaurant/bar. Front of "hotel" faces Seawall, but rooms are perpendicular to Seawall and face The Best Western on one side, and the Popeye's Chicken order stand on the other side. Pool is inside, feels like it's in a basement, very dreary. 1 bright spot, the breakfast, which was ample, and replenished often.

Room Tip: Just know what you are getting.
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  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Kowzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2011

wea r going back asap! The breakfast was very good! and we liked having our own balcony off the room. The staf were very nice and hospitable.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank cherisikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 April 2011

We stayed four nights on vacation. Staff helpful but not very friendly, especally at front desk. It had some maintenance issues that we reported. Pool is ok and hot tub was HOT which we appreciated. Location is close to a large Kroger which was handy for snacks and supplies. WalMart down the street as well. Balconies look out over the gulf and that was a real plus as two can sit out there. Choose the east side for the best view and sun protection. The place was very quiet and we slept in without any disturbance even though it got busy on the weekend.

Room Tip: East side for best balcony view
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norsekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAUDIANOLASCO, Manager at Quality Inn & Suites Beachfront, responded to this review, 23 April 2011
Dear Guest,

We are pleased overall you enjoyed our hotel and location. We are definitely centrally located and we boast about our heated pool and spa as do other guests, so thank you for that.

The hotel is five years old and we are doing more to make sure we keep it that way. I would like to have you come back to see how the current changes make our hotel look because you will be impressed!

Thanks again for your input.
Claudia Nolasco
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Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 April 2011

Stayed one night before cruise, very clean, good location, close to restaurants, don't think I would stay a week, but satisfied....

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gregwc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 April 2011

This hotel is ideally located within at least one restaraunt, a McDonald's, two grocery stores, and even an ice cream shop within walking distance. Our daughter along with several other kids loved the indoor pool. The easy access to the beach was great! We all enjoyed a very satisfying breakfast, too. Service was fast, friendly and efficeint during our entire stay. They really treat their guests right!

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyHoustonMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2011

As a Choice Privileges Elite Platinum member - I picked this hotel for my stay on a spring break trip to Galveston. Upon check in, we had no towels, hand towels, wash clothes, or shampoo. I caleld the front desk - they did not have any the were clean. I was able to go down to the front desk later that night and get them myself, they would not bring them to me. The continental breakfast was mostly out of their normal selections - out of 2 cereals, out of pastries and muffins. In the course of the 3 nights we were there, the breakfast stock dwindled each day.
The beds were hard as bricks and very uncomfortable.
The complimentary high speed wireless internet was down for the duration of the trip - the lasdy at the front desk told me that the router had a short in it, so no internet for the trip.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pintailkiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAUDIANOLASCO, Manager at Quality Inn & Suites Beachfront, responded to this review, 31 March 2011
Hi, "Not a good stay"

I can only apologize for any of the problems you encountered, and would like for you to call me directly to further discuss your stay. I would love to be able to make it up to you and your family for the inconveniences. Most of our guests leave very satisfied if you read below and I don't want you to be the exception.

Thanks,
Claudia Nolasco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Beachfront

Property: Quality Inn & Suites Beachfront
Address: 5924 Seawall Blvd, Galveston, Galveston Island, TX 77551-5888
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Galveston
#13 Family Hotel in Galveston
#13 Business Hotel in Galveston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Beachfront 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to the Award Winning Quality Inn & Suites™ Beachfront hotel Galveston, TX located on the Seawall, adjacent to miles of sandy beaches and offers beautiful views of the Gulf of Mexico from our guest room balconies. Newly Installed State of the Art Dual Band WiFi System with a fast 100/20 three ISP Broadband Connection. This hotel is a Tripadvisor Certificate of Excellence Award Winner 2014 - 2011 and is just minutes from the great area attractions, such as the new Pleasure Pier with its amusement rides, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Water Park, the Elissa sailing ship, the Strand National Historic Landmark District, 61st Fishing Pier, the Cruise Ship docks, and many restaurants overlooking the Gulf, recreational sailing, fishing and numerous amusement rides. The hotel is also located very close to the Galveston Convention Center. Full-service features and amenities include:• Free high-speed Internet access• Free deluxe continental breakfast• Free coffee in the lobby• Free local calls Guests are invited to take advantage of the exercise room, indoor heated pool. This Galveston, TX hotel offers business travelers access to fax services and competitive corporate rates.All spacious guest rooms have large private balconies with seating, coffee makers, hair dryers, safes, microwaves, mini refrigerators, desks, tables and chairs. Almost every room offers spectacular ocean views. Executive king suites also boast sofa sleepers. Coin-operated laundry facilities are located on the premises for guest convenience.Whether traveling for business or pleasure, the Quality Inn & Suites Beachfront hotel is the perfect place to stay when visiting the Galveston, Texas area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Quality Inn And Suites Galveston
Quality Inn & Suites Galveston Hotel Galveston
Quality Inn Hotel Galveston
Quality Inn Galveston
Galveston Quality Inn

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