First the good part. The $50 off season weekday rate is hard to beat. So are the balconied ocean views. However, the rooms are tired but clean and the breakfasts and coffee are nothing to write home about. As for the front desk, they did not seem very friendly or knowledgeable. Based on previous TripAdvisor reviews, when we checked in, we asked for a room facing east - away from the McDonald's drive through. You guessed it, we got a room facing the McDonald's. We took our bags back down to the desk and got a room on the other side - only after the 2 front desk clerks, fished out a room chart to consult. You would have thought that they could memorize which side even and odd number rooms were on.
I think what upset us most was the last night of our stay. It seems that a large number of rooms were "occupied" by high school students and their teachers. The room adjacent to ours was given to one of the teachers - who decided to hold a meeting with about 15 girls from about 9 pm - door slamming, cheering, you name it. Around 10 pm, my wife went next door - no apology - teacher said that there was no room in the lobby and she was entitled to do whatever she wanted until 11 at night. We decided not to pursue it, hoping that the noise would die out by 11 - it did at 10:50.
I suggest that in future, the hotel try to isolate the school groups along with their teacher in rooms away from everyone else. Also, they should make clear that they are providing bedrooms and not meeting rooms.
This was one of 6 hotels we stayed in on our trip to southern Texas. We found the staff in all but this place, very friendly and very eager to please. To be fair, this was the cheapest stay so I guess you get what you pay for.
- Official Description (provided by the hotel):
- Welcome to the Award Winning Quality Inn & Suites™ Beachfront hotel Galveston, TX located on the Seawall, adjacent to miles of sandy beaches and offers beautiful views of the Gulf of Mexico from our guest room balconies. Newly Installed State of the Art Dual Band WiFi System with a fast 100/20 three ISP Broadband Connection. This hotel is a Tripadvisor Certificate of Excellence Award Winner 2014 - 2011 and is just minutes from the great area attractions, such as the new Pleasure Pier with its amusement rides, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Water Park, the Elissa sailing ship, the Strand National Historic Landmark District, 61st Fishing Pier, the Cruise Ship docks, and many restaurants overlooking the Gulf, recreational sailing, fishing and numerous amusement rides. The hotel is also located very close to the Galveston Convention Center. Full-service features and amenities include:• Free high-speed Internet access• Free deluxe continental breakfast• Free coffee in the lobby• Free local calls Guests are invited to take advantage of the exercise room, indoor heated pool. This Galveston, TX hotel offers business travelers access to fax services and competitive corporate rates.All spacious guest rooms have large private balconies with seating, coffee makers, hair dryers, safes, microwaves, mini refrigerators, desks, tables and chairs. Almost every room offers spectacular ocean views. Executive king suites also boast sofa sleepers. Coin-operated laundry facilities are located on the premises for guest convenience.Whether traveling for business or pleasure, the Quality Inn & Suites Beachfront hotel is the perfect place to stay when visiting the Galveston, Texas area. Our friendly staff looks forward to seeing you soon. ... more less
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- Also Known As:
- Quality Inn & Suites Galveston Hotel Galveston
- Quality Inn And Suites Galveston
- Quality Inn Hotel Galveston
- Quality Inn Galveston
- Galveston Quality Inn