First, my girlfriend really enjoys hot tubs and I specifically looked for a motel that had one. The information for the Galveston property shows a picture of the hot tub adjacent to the and the comments regarding the hotel make specific reference to the hot tub.
There is no hot tub at this property. She called the front desk and inquired about it. They advised her that it had been removed “over a year ago”.
Second, I tried to lock my valuables in the in-room safe. I tried repeatedly to use a code (some previous "guest" had scratched off the number of digits required for the code) and a credit card. I could not get it to lock.
I called the front desk and inquired about it. I was advised that is was disconnected and was inoperable. I was offered no alternative and ended up locking my valuables in the trunk of my car off-and-on for the duration of our stay.
Third, when guests exit the elevator, the motels laundry and other facilities are immediately to the right. Operationally, with staff using the elevator, this is a convenient and understandable design feature. Operationally, the staff had parked large bins of dirty clothes, etc., against the wall directly across from the elevator. It was inconvenient and unsightly, but more importantly, this practice creates a danger to guest in the event of an emergency (e.g. a fire) or evacuation of the property, especially in a near-beech property with many children as guests.
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- Also Known As:
- Baymont Inn And Suites Galveston
- Baymont Inn & Suites Galveston Hotel Galveston
- Baymont Inn Galveston
- Galveston Baymont Inn