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“great stay.”

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Baymont Inn & Suites Galveston
Ranked #15 of 51 Hotels in Galveston
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1,415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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English first
Fort Worth, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

The location was great, right across from the seawall. We got there a little early, but were able to check in right away, which was great. The person at check-in was very courteous and pleasant, as were all the employees we encountered during our stay. The room was a little less than what I was expecting and had a moldy smell. The shower curtain was not wide enough to cover the shower so water got on the floor each time we showered. Rooms could use an upgrade. The breakfast was good, no complaints there. Only one washer and dryer -- there was a line to use it. The dryer was kind of musty smelling. Soap dispenser did not work, but front desk provided soap. Will probably try somewhere else if we visit again. Probably not recommend to someone else - because of the room smell.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank JLSElburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 21 July 2014
Thank you for taking the time to share your review, we apologized for the smell. We hope to get another opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denton, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2014

We arrived for check-in at 4p. They had already given away our room! We needed a room with a roll-in shower to accomodate a wheelchair. We booked the hotel a week in advance. Their response was "sorry, corporate over-booked". I asked to speak to the manager - nope. We asked what they would do to correct this - they tried UNSUCCESSFULLY to find a comprabale room at a comprable price. HORRIBLE front-desk staff. Our reservation clearly stated "roll-in shower" but they insisted they did NOT give away the room. Their "accessible" rooms are NOT ADA compliant, either. If you or anyone you love has ever required handicap access or have been descriminated against - do NOT support this hotel.

  • Stayed July 2014, travelled with family
    • Service
Helpful?
4 Thank Felicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 21 July 2014
We are very sorry about the situation you had experience, unfortunately another guest that was in need of that room was already staying in the handicap accessible room and we could not make them leave the hotel. We are very sorry for the inconvenience.
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Additional Information about Baymont Inn & Suites Galveston

Property: Baymont Inn & Suites Galveston
Address: 2826 63rd St, Galveston, Galveston Island, TX 77551-2227
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Galveston
#14 Romantic Hotel in Galveston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Galveston 2.5*
Number of rooms: 89
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Also Known As:
Baymont Inn & Suites Galveston Hotel Galveston
Baymont Inn And Suites Galveston
Baymont Inn Galveston
Galveston Baymont Inn

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