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“So far this has not been worth the cost...”

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Hampton Inn & Suites Galveston
Ranked #12 of 51 Hotels in Galveston
Reviewed 12 July 2014 via mobile

We checked into our room a bit after 3. We got a room with balcony and the room feels very small... crowded. We can see the gulf but mostly the WalMart. The beach is unusable due to the high amount of seaweed so we thought we would try the pool. There are chunks if plaster missing and a cover missing to a jet or drain on the steps into the pool. The water level was way too high for the scimmer baskets to be effective. Came back to take a shower before dinner and the shower head and water pressure are horrible. We have been waiting for almost 45 minutes for someone to come and fix the toilet. It's been running for the last hour. I've been removing the tank lid and fixing it all afternoon but for $309 a night I shouldn't have to!

  • Stayed: July 2014
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2  Thank henlede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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570 - 576 of 855 reviews

Reviewed 12 July 2014

Nice, Clean Rooms, Friendly Helpful Staff, Not on the beach but a Great location, Close to everything. Breakfast was amazing for a Hotel breakfast !! Very Comfortable place to stay up to date and modern Hotel.

Room Tip: Higher is better
  • Stayed: April 2014, travelled with family
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1  Thank carbull3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

My wife and I tend to stay at Hampton Inns when we travel. This one was one of the friendliest locations we have experienced. The room was nice and clean but didn't have a great view. It is located an easy walk to the pier, restaurants and shopping. The staff made our stay enjoyable with fine southern hospitality.

  • Stayed: June 2014, travelled as a couple
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1  Thank MooseTrax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

I know that I Can depend on Hampton to provide a variety of breakfast foods and an attractive place to enjoy it. I will continue to search for Hampton accommodations in future travel plans. I asked for a newspaper. Reply: We don't get it on Sunday. I know it costs more on Sunday, but it is a "natural" when having breakfast!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Deh1905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

The coffee was Amazing, I didn't have to find a starbucks. The breakfast was great, just needed a little more fruit. The shower was awesome, you could fit 3 people in there. Very Spacious rooms and comfortable beds. I would definitely come back and just a minute away from the beach.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We've stayed at several different hotels in Galveston the last few years... This is one of the better ones for the price. It could use a little TLC ...starting to age a little.
There was gum or something on the floor in several places.
The covered parking was nice. Only drawback on that is that a couple of men were lurking around the garage and were able to access the hotel and came in to eat breakfast and slipped out. There was no room key entry as promised and I was down there alone at one point and they were acting strange and making me uncomfortable.
I wished that they weren't allowed in so easily.

We enjoy riding bikes and also the strand...overall it was fine. Would stay again... But would mention the garage issue.

Stayed: June 2014, travelled as a couple
Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

The bed, blanket and pillows were lumpy which made it difficult to sleep. The lobby and eating area had ants and there were dead fish in the fish tank that the other fish were eating on and thus had been there for an extended period of time. The breakfast was ok, but not as good as some I've had in the Hilton's. The pool area was falling apart. Broken concrete and surfacing of the pool everywhere. The hotel had no way to open a bottle of wine, but there is a Walmart across the street so I would have thought they could easily go buy a cork screw. The Manager was nice but looked overworked. The fitness center was not in good shape and the pictures of the pool area were much nicer than the actual pool. I won't be staying here again. $400 plus a night!?! You've got to be kidding me!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank K8eros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandhampton, Manager at Hampton Inn & Suites Galveston, responded to this reviewResponded 24 June 2014

Please accept our sincere apologies for the unacceptable conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our pest control, maintenance, and housekeeping teams and assure you appropriate steps have been made to correct the issues you encountered with comfort and cleanliness. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.


Thank You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Galveston

Address: 6431 Central City Blvd, Galveston, Galveston Island, TX 77551-2059
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Galveston
#7 On the Beach Hotel in Galveston
#8 Business Hotel in Galveston
#11 Family Hotel in Galveston
#12 Romantic Hotel in Galveston
Price Range: £77 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Galveston 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn & Suites Galveston hotel is right by the Galveston Seawall, Moody Gardens, the beach, and historic sites. The hotel offers a free full hot breakfast every day, free high-speed internet and Wi-Fi, outdoor pool and whirlpool, fitness center, and meeting rooms. ... more   less 
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Also Known As:
Hampton Inn And Suites Galveston
Hampton Inn & Suites Galveston Hotel Galveston
Hampton Inn Hotel Galveston
Hampton Inn Galveston

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