We booked this hotel to make a weekend trip while picking up our daughter from sea camp. This hotel has customer service down to an art! Checking in was a snap. Every staff member that we were in contact with from the time we checked in to the time we left was ready to do whatever they could to make our stay great! I am ready to stay here again! The pool area was just like being on a cruise ship! Here are some of the great things:
Great location, within walking distance of many places and the beach/seawall are right across the street
Beach umbrellas, chairs, and boogie board rentals (and a snow cone stand) within walking distance on the beach
Lots of daily kid activities for all ages: (this varies day to day and is complimentary)
By the pool: snow cones, decorate your own cookie, activities and contests, karaoke, smores at night with a big screen movie
Icee pops, popcorn, fresh iced strawberry/cantelope water, and coffee in the lobby during certain times
a 24 kid arcade (this does cost money)
pool side waitservice for drinks and fast food snacks
complimentary snack bar with peanuts, goldfish, and pretzels
entertainment entertainment entertainment- on Saturday we had a karaoke DJ, a dance party DJ and then a live band in the great bar
Great and friendly bartenders
You call for towels and they are delivered to the room extra fast and actually, within 15 minutes, two guys showed up with towels :)
Friendly housekeeping staff that do a super job
Ed, the great shuttle driver that will take you anywhere in Galveston in a nice shuttle that feels like a big limo
I would so quickly give this hotel a 5 star rating, the staff is the best I have seen, but the building could use renovating. The lobby is very nice, but our room had elements that showed wear and tear, our beach view was blocked by roof top vents (the room location was my fault for accidentally booked smoking rooms :( - my bad) and our A/C struggled during the day because our intake air pulled straight from the dryer venting area - it was comfy cool at night though.
The facility needs to provide the staff a building that matches their service and they would be 5 stars all the way! Lovely place! Great for parents needing a break and kids to have fun! Thank you for a great weekend trip!
- Official Description (provided by the hotel):
- Holiday Inn Resort Galveston- On the Beach features 8 stories of Gulfview rooms on beautiful Galveston Island. We are located at the premier San Luis Resort in the heart of the Texas Gulf Coast! Most of our 178 rooms have private balconies that overlook the Gulf or our sparkling outdoor pool. The Jetty Restaurant located in our lobby area provides breakfast, lunch, and dinner, as well as, room service. The famous B Jiggers Lounge is also located in our lobby offering live entertainment on the weekends and Happy Hour specials. Our hotel is centrally located to many Galveston attractions. Bring your sun block for your trip to the beach or Schlitterbahn Water Park. Go for a wild ride on the Rainforest Cafe and Adventure Ride, or if shopping is more your style spend the day at the Historical Strand Shopping District. Stay before a cruise on Royal Caribbean or Carnival Cruise Lines, and park your car with us, we provide transportation to and from the cruise terminals. Whether you want to take a historic home tour at Bishop s Palace, Moody Mansion or Ashton Villa or catch a play at The Grand 1894 Opera House we are the place to stay. The Galveston Island Convention Center is only blocks away, as well as prominent universities, UTMB and Texas A & M University. Upcoming Special Events: Lone Star Motorcycle Rally, and Mardi Gras. Now come Explore Galveston! ... more less
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- Also Known As:
- Holiday Inn Resort Galveston-On The Beach Hotel Galveston
- Holiday Inn Galveston
- Galveston Holiday Inn