We have stayed here before and it has always been a nice weekend getaway for us. This trip however we were here for 3 nights and really felt like service in every area of the property was top notch. Staff in every area went out of their way to be helpful and kind. The only problem encountered this trip was at the pool. A manager treated us like criminals because we didn't have a towel card...which by the way we were never given upon check in, and when we asked at the pool were told we didn't need them because we had wristbands. None of this would have been a problem except we felt like he wanted to make an example of us in front of quite a few people...it was NOT what he was asking it was HOW we were treated. Had to mention this because our entire experience here was FANTASTIC! Other reviewers seemed way over the top picky. We have stayed here a number of times and have never had the experiences that other reviewers have had. Rooms are just basic rooms but ALL have great view of the Gulf.
- Official Description (provided by the hotel):
- The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more less
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- Also Known As:
- The San Luis Hotel Galveston
- San Luis Resort Galveston Texas
- San Luis Hotel Galveston
- San Louis Hotel Galveston