I was nervous to stay at the Victorian after reading so many negative reviews recently on Tripadvisor. We were having a bachelorette party weekend for my sister and we had two, two bedroom suites reserved. I emailed the hotel prior to our arrival on Friday and told them that it was a special weekend and could they please make sure that our rooms were nice. We were so pleased with the rooms that we got and were not disappointed at all. We were given two beautiful rooms with balconies facing the ocean. Our room, 8104 was beautifully decorated, extremely clean and spacious. The beds were very comfortable and the kitchen was fully stocked and very modern. We were so happy with our stay that we will definitely return. The highlight of our trip was the staff. John, the maintenance man offered to help carry our bags when he noticed us struggling and he took great care of us the remainder of our trip. He was friendly and went out of his way to accommodate us when we noticed our a/c in our room was not cooling properly. He immediately fixed the problem and checked on us afterwards to make sure it was still working efficiently. It's people like John who go above and beyond to make places like this memorable. We will highly recommend this resort in the future and will return whenever in Galveston again. I would definitely recommend reaching out to the resort by e-mail if you have any questions or concerns. I did and they took great care of us and we appreciated it so much! Great place!
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- Also Known As:
- The Victorian Condo-Hotel Resort And Conference Center
- Hawthorn Suites Galveston
- The Victorian Hotel Galveston
- Galveston Hawthorn Suites