We picked this hotel because it has a pool that our kids desperately needed after a long road trip BUT, the pool was going through repairs so it wasn't available to us. The guy at the front desk didn't offer any reduction on our room rate or consolation of any kind as a result. The man at the desk could have been a mannequin, he was just as helpful as one. Every time we walked by the front desk he was in his mannequin position - motionless, sitting there, staring at a screen.
We also asked for milk for the baby bottle and he wouldn't help us.
- Official Description (provided by the hotel):
- Welcome to Georgetown, Texas's brand new hotel located conveniently on southbound I-35. Hotel's Caring Staff Delights Guests with utmost care. Whether you're traveling with family on an historic adventure, for business at Citigroup or with a sports team playing at Georgetown Recreational Center, this hotel's location near I-35 and Georgetown Airport (GTU) couldn't be more perfect. Let the warm welcome of the Holiday Inn Express® & Suites Georgetown, TX hotel's excellent staff set the standard for a relaxing stay just 30 miles north of Austin. If work brings you to town, then take advantage of the 24-hour Business Center and the free high-speed, wired and wireless Internet access throughout this hotel's property. While in Georgetown, TX, you can host meetings with area businesses, such as Airborn, TECO-Westinghouse and Enflite, in our San Gabriel Conference Room. St. David's Georgetown Hospital and Southwestern University are also nearby. You can work and play hard in Georgetown, knowing that there's a refreshing indoor pool and hot tub to welcome you back. Start each morning energized after the free, hot breakfast and a workout in the 24-hour Fitness Center. Welcome again! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express And Suites - Georgetown
- Holiday Inn Express & Suites - Georgetown Hotel Georgetown
- Holiday Inn Express & Suites - Georgetown Texas