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“Suite Dreams”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 10 Hotels in Georgetown
Houston, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Suite Dreams”
Reviewed 30 April 2013

Overall, a very nice facility with a small exercise room and an indoor pool. The breakfast area was roomy with the usual offerings of bagels, pastries and waffles, but also included a warming dish filled with scambled eggs and sausage. The staff made sure the breakfast bar was fully stocked at all times, so even the late-risers were accommodated. The room was large and the bed was very comfortable. Our room came with a small fridge, microwave and a coffemaker though I'm not sure if this is typical of all the other rooms. The staff were always friendly and helpful. The property is conveniently located just off the freeway, but this also proved to be a noise issue. Request a room not facing the freeway and you should be fine. Given the location and the size/comfort of the room, I felt the price was very reasonable.

Room Tip: Request a room on the East side of building, away from the freeway.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank versa98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 reviews from our community

Traveller rating
    64
    29
    14
    3
    3
See reviews for
42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
350 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 28 April 2013

I've stayed here before, but perhaps did not have any neighbors. This time my neighbors (not sure whether above or beside me) talked well into the early morning (1:30 am) and started up again at 5:00 am. They weren't yelling, just talking so I couldn't complain to the desk, but I could hear their voices distinctly.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank RyanLChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golden, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2013

We called at 9:00 at night and were told they just had a cancelation. I was told the room would be $179.00 for the night. I assumed it had to be a suite at least as nice as Candlewood for that price. The room was of poor quality with wrinkled carpet and no sitting room. The Internet price said it should go for $109.00. When I checked out and asked why i was charged so much I I was told that the rates change daily based on availability and the owner makes up what ever rates he decides on. You would think a vacant room at 10:00 at night would be cheaper, not for a total of $203.33!!! Stay somewhere else that has consistent, fair pricing.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1fields1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViralPatel, General Manager at Comfort Suites, responded to this review, 6 May 2013
Hello Dear 1fields1,
Thank you for taking time to write a review on this portal. Your comments are helpful in improving hotel’s services and training the staff. We regret to hear that your stay was unsatisfactory. Please allow me to explain and retort the same time. It is true that our pricing was set higher than normal for the last few rooms available during the time of your stay, which was indeed a week-end of a car race, softball, and golf tournament in Georgetown, RoundRock and Austin area, causing room prices to go higher for the hotels, including ours. There was a tremendous demand for hotel rooms and all of the hotels were flooded with inquiries and bookings, even at the last minute. Prices are not made up on a whim and are driven by demand and trends and forecasting is carried out. We assure you that there were no published rates on internet for $109 for that day. We strongly believe the rate you mentioned could have been for a future date or a different hotel. As far as the room amenities are concerned, the wrinkle in the carpet is related to furniture being dragged/moved incorrectly; this has now been resolved. Our rooms have a seating area which includes a sofa with a seating capacity of 3 and a coffee table. There is also a business desk with two chairs. Should you have more questions, please call us at 512-863-7544
Viral Patel
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Howe, Texas
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 April 2013

I find Comfort Inns to be pretty consistent, and this was no exception. Large rooms, very comfortable bed and pillows, clean. Standard breakfast which is always mediocre at best, but coffee available 24 hours and feshly baked cookies in the afternoon. Great location, easy access to downtown. Remodel underway, but it is unobtrusive. Would stay again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 April 2013

This hotel is undergoing a remodel. Rooms are very large and roomy. Staff was very accommodating and friendly. great restaurants within walking distance. I travel to Texas alot and will definitely stay here again.

Room Tip: Choose a room on the back side of hotel for a quiet room.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decatur, Texas
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 April 2013

Stayed overnight while in town for a wedding. The hotel is easy to get to off I-35. The staff was very friendly, efficient and professional for both check-in and check-out. The hotel was spotless in spite of remodeling that was underway. What is most impressive is that there weren't any of the little annoyances you often run into. The room was clean, exactly what we reserved, the air conditioner worked well and was very quiet, the bed was comfortable, lamps all worked, ice machine worked, public areas were clean, etc. Once in the room, the only noise we could hear was a very strong wind outside. Beyond that, we never heard a sound from the hallway or from adjoining rooms. Had we not passed folks in the hallway or seen Do Not Disturb signs on some of the doors, we would not have known anyone was on our floor. If you are picky about your pillows, I would recommend bringing your own. The ones in the room sank to nothing. Not a big deal but would have preferred my firmer pillow from home. Other hotel chains could learn a lot from how this one is managed.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HPUDAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 April 2013

The hotel is a place I would definitely stay again. The Owners are there making sure that everyone is having a great stay. We were there in March 2012 and they were remodeling and were working very hard not to let it affect your stay. We had some very inconsiderate "neighbors" and they were quick to resolve the problem for us.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gma58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 11 Waters Edge Cir, Georgetown, TX 78626-5544
Phone Number:
Region: United States > Texas > Georgetown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Georgetown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Hotel Georgetown
Comfort Suites Georgetown, Texas
Georgetown Comfort Suites

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