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“Great room, great stay”

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Best Western Dinosaur Valley Inn & Suites
Ranked #1 of 8 Hotels in Glen Rose
Certificate of Excellence
Reviewed 28 October 2013

Great customer service from the initial phone call to inquire about availability all the way thru our check out process.
Very nice room, totally unexpected extras in the suite.
This will be my new "go to" hotel when I am in the area.
I can't even imagine how this hotel is rated anything less than first place and AAA for Glen Rose.
I am already anticipating my next visit to this hotel, I want to bring all my friends to show them what " treasure" I found in Glen Rose, Tx

Room Tip: I can't imagine this hotel having a "bad" room, but I can attest to the fact that suit...
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  • Stayed: October 2013, travelled with friends
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Thank nonni0321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 1 November 2013

Dear Guest, Thank you for taking the time to share your experience with us and other travelers. We appreciate the praises and are gratified to hear that our continuous efforts to strive for the best in quality and customer care is being acknowledged by our guests. We hope to have you with us during your next trip to Glen Rose area.

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234 - 240 of 305 reviews

Reviewed 25 October 2013

It's a excellent hotel. It's very easy to find and close to the restaurants, marina and the aircraft carrier USS Lexington. There is a wide and unique variety of food for breakfast, with beautiful views of the breathtaking ocean. The staff were very friendly and helpful.I will deffinetly return to this hotel.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 21 October 2013

Nice motel, but could use some improvements in maintenance -burned out light bulbs not replaced, lobby restroom never cleaned the 4 days we were there. However, room was clean. Bed was a little lumpy and hard, but acceptable. Overall I would stay there again. A nice place to stay in Glen Rose.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 22 October 2013

Dear Guest,

Thank you for sharing your experience with us. Sorry to hear that our service was not up to our standard and we promise that that is not a reflection of out standards. We have taken a note of the points in your review and will use that to improve upon. Thank you for your business.

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Reviewed 14 October 2013

Excellent customer service with very clean rooms. Everything was found to be in order and meet all our needs and expectations. The breakfast contained a nice assortment of different foods. Will definitely come back and stay at this location again when visiting the area.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Best Western
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 22 October 2013

Dear James

Thank you for sharing your good experience at our hotel. We strive to maintain the high standards of our award winning hotel and when we hear about a stay like yours, its truly a gratifying for our staff. Thank you for your business and we hope to have you with us in the near future.

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Reviewed 12 October 2013

Usually stay here when in Glen Rose. Desk clerk very helpful and friendly. First room we were offered had a very musty, mildew odor. (#101) Desk clerk switched us to upstairs. Room was clean, and large. Had a refrigerator and microwave. Flat screen tv with numerous channels. HBO didnt work. WIFI strength was marginal. Fluffy towels. Breakfast offered. Waffles, cereal, etc. Close to Fossil Rim wildlife park.

Room Tip: #206 was large, quiet
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  • Stayed: October 2013, travelled as a couple
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Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 22 October 2013

Dear Mary,

Thank you for sharing your experience about your stay with us. We apologize that the first room that was offered to you was not suitable. It does not reflect the quality of our rooms. We have taken notes of what you liked and did not like and will use that information to improve upon. Thank you for your business and we hope to have you with us again when you are in Glen Rose area.

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Reviewed 12 October 2013

Friendly staff. Clean room. Terrible bed (Very Hard) Flat screen TV with good reception. Excellent restaurant (not affiliated) in parking lot. (BuzzBrews) Marginal Wifi. Fluffy towels. Breakfast available, but we did not eat there.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 22 October 2013

Dear Mary,

Thank you for choosing our hotel as your preferred place to stay in Glen Rose. We appreciate your business. It is very important for us to hear from our guests about their experience, concerns and suggestions about their stay with us. It helps us stay consistent improve where needed. Thank you again on behalf our staff. We hope to see you soon.

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Reviewed 7 October 2013

Had a bad stay at a Best Western in Lubbock last year and was reluctant to try again but reviews etc. recommended this property. Hotel is very clean but could use some remodeling. Cracks and typical old room décor seemed to need some TLC. Staff was very friendly and met our expectations. Internet was very slow but only needed to check emails so wasn't a big problem this time. Business users would need faster wireless. Overall I can recommend this property and will stay again if ever in Glen Rose. Also helped with opinion of Best Western.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Harlon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoValley, General Manager at Best Western Dinosaur Valley Inn & Suites, responded to this reviewResponded 10 October 2013

Dear Guest,

We thank you for giving Best Western a second chance and appreciate your business very much. We value your feed back and use it to continuously improve in our quality and customer care. Our hotel is getting ready to undergo renovations this winter. We hope to see you again when you are in Glen Rose. Have a good day !

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Additional Information about Best Western Dinosaur Valley Inn & Suites

Address: 1311 NE Big Bend Trl, Glen Rose, TX 76043-5024
Phone Number:
Region: United States > Texas > Glen Rose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Glen Rose
Price Range: £58 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Dinosaur Valley Inn & Suites 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Dinosaur Valley Inn and Suites, as seen in Southern Living Magazine, is an award winning country chic hotel. The 53-room hotel has been the recipient of 5 "Best of the Best" awards by Best Western International, 6 Chairman's Award for Excellence and 7 Director's Awards, along with a 3-Diamond rating from AAA. We are located adjacent to the Expo Center and offer a plethora of luxurious accommodations. ... more   less 
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Also Known As:
Best Western Glen Rose
Dinosaur Valley Hotel

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