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“Nice, comfortable stay”

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Best Western Regency Inn & Suites
Ranked #2 of 12 Hotels in Gonzales
Certificate of Excellence
Atlanta
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice, comfortable stay”
Reviewed 2 April 2012

This was our first time to stay at this property. The hotel staff person checking us in was friendly and efficient. The room was 'roomy', comfortable and clean. We got a good night's rest. We will stay here again.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank LaurelAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, 3 April 2012
Thank you Laurel!

We are so happy to know that you had an enjoyable stay here with us.
We take pride in treating each and every guest special, becuase you are.

We look forward, to seeing you again on your next visit to Gonzales.

Syria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    54
    18
    4
    0
    0
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Tomball, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2012

We stayed here the 2nd night after an awful experience at Carefree motel across the street. I told the counter guy about our experience across the street and he went out of his way and gave us excellent customer service. He told us if our room was not up to standards he would refund our money because he wants us to come back and I will definitely come to stay here again for sure. The place was very clean and it was a wonderful room. I rate this place a 10 because we had really good customer service.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jd0005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, 8 March 2012
Dear Janet,

Thank you for taking time to publicly compliment your recent stay at our property.

It feels great to know that we were able to provide you with excellent customer service, as that is our goal for each and every guest.

We look forward to seeing you again in the future, please don't hesitate to contact me at 830-672-5555.


Sincerely,

Neal
General Manager
BEST WESTERN Regency Inn & Suites
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Houston, Texas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2012

I received a call from the hotel about mid day of arrival day confirming my reservation and late check-in.

A nice touch, never had that done before.

The staff was very friendly , rooms clean and the parking area was well lit and clean.

My wife was very pleased with the facility. We will stay there again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, 14 February 2012
Thank you Randy,

For taking the time to compliment your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 830-672-5555.

Neal
General Manager
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austin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2012

very satisfactory service. clean rooms. polite staff. very convenient for my business travel.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank guy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, 6 February 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 830-672-5555.

Thank you again for taking the time to complete the survey

BEST WESTERN Regency Inn & Suites
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Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2011

Came to Gonzales to check out their Come and Take It weekend and stayed here. It was a great stay, the staff were friendly and helpful. They made my visit to Gonzales a memorable one, and I can't wait to come back next year.

Room Tip: Get the suite....it was very comfortable and roomy.
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, 12 November 2011
Dear Susan,

Thank you for such nice compliments regarding your recent stay at our property.

Our goal is to always deliver a superior experience for each and every guest.
I am so happy that we were able to do this for you.
We value your feedback, and look forward to seeing you again on your next trip to Gonzales.

Again I thank you.
If I can be of assistance in the future, please don't hesitate to contact me at 830-672-5555.


Sincerely,

Neal
General Manager
BEST WESTERN Regency Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Regency Inn & Suites

Property: Best Western Regency Inn & Suites
Address: 1811 E Sarah Dewitt Dr, Gonzales, TX 78629
Phone Number:
Region: United States > Texas > Gonzales
Amenities:
Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Gonzales
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Regency Inn & Suites 2.5*
Number of rooms: 27
Official Description (provided by the hotel):
Welcome to Gonzales, Texas, the home of corporate offices for Tyson Foods, Southern Clay, Adams Extract and Gonzales Manufacturing. Come for business, but during your stay, we offer interesting historical sights, several Sam Houston sites, the Memorial Museum and the Pioneer Village Living History Center. If you want to 'kick back', we have golfing, camping and picnic sites close by, or just to relax, enjoy our oversized guest rooms and our beautiful swimming pool. Whether for business or pleasure, the BEST WESTERN Regency Inn & Suites is in the middle of it all. Come and see. ... more   less 
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Also Known As:
Best Western Gonzales
Gonzales Best Western

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