First of all, I will say that the customer service we received at Hide-Away Cabins was wonderful. The lady at check-in was very friendly and tried to help later in the week with our complaints.
For the price of cabin #1 (3 bed/2bath for $285/night) we were highly disappointed. Most of the beds/mattresses were completely uncomfortable, we didn't get a good nights rest during our entire stay. This unit is not equipped to stay cool during hot Texas summer months. The a/c ran non-stop but the unit never cooled. It was usually 85 degrees inside this cabin when we went to sleep and would cool down slowly overnight. The maintenance guy did come look at our A/C unit the first night when we realized it wasn't cooling, but he thought that it was working properly and nothing more could be done. Just our bad luck I guess.
Paying $285/night, I expected to have much nicer and more comfortable amenities. Next trip, I will camp in a tent and probably be more satisfied than I was with this cabin.
- Also Known As:
- Hide-Away Cabins By The Lake And Hide-Away Hotel Graford