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Reviews (687)
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All reviewsconvention centerlake granburygreat hotellake viewcity beachclose to downtownthe hotel staffexcellent staythe staff was friendly and helpfulenjoyed my stayglen roseindoor poolvisiting granburypleasant stayfamily reunionget awaywonderful experience
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Reviewed 22 May 2014

I ended up very early for my reservation and the staff went above and beyond to help me. I try to only stay at Hilton Garden Inns because of the service and the cleanliness. The prices are very good. The food is good. I think overall considering price and the quality of service I would give Hilton Garden inns the highest recommendation possible. Thank you Hilton for the service. Its so good to get more than you pay for.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Herman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 5 June 2014

Dear Herman D,

Outstanding!! We are pleased that you have found your little get away here with us at the Hilton Garden Inn in Granbury. I will be sure to pass along your encouraging comments to our team here. Thank you for your stay, we look forward to seeing you again in the near future!

Jason Stinnette
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

It is unfortunate that Granbury Lake is at such a low level. Made the beach experience very unappealing. Also the hotel does not supply beach towels even though the hotel website does market itself as overlooking beautiful Lake Granbury,next to Conference Center & beach. The breakfast was average - nothing extraordinary. The room was very nice and everything was in good repair and the location to the historic Granbury town center was excellent. We would stay again.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank TexasinNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 5 July 2014

Dear TexasinNashville,

Great news!! Lake Granbury is full of water again! We look forward to your return!

Jason Stinnette
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

The outside of this new property is very appealing, with attractive stone architecture. Once inside, though, it's just your typical local hotel. The room was a little depressing. Though I paid full price, my room faced the parking lot with its garish neon signs. The bed was pretty comfortable, though. Sadly, the dining room closes at 9:00 and my dinner was barely edible. Indeed, the nachos were simply sort of gross. Service at breakfast, however, was very warm and the food was decent. And I agree with another reviewer's comment -- Lake Granbury at low ebb is not at all attractive.

All in all, Granbury still needs a hotel that is a cut above this establishment.

Room Tip: Demand a lake view
  • Stayed: May 2014, travelled on business
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Thank andrew l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 5 June 2014

Dear Andrew I,

I apologize for your negative experience you received at our hotel here in Granbury Texas. Our intention here at the Hilton Garden Inn is to make sure that every guest is satisfied and accommodated to the highest standards of excellence in the hospitality industry.

Jason Stinnette
GM

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Reviewed 12 May 2014

Hotel stay was OK, nice amenities at hotel. Lake level was low and made it appear trashy due to visible stumps, tires, pipes & rocks. Other city venues were OK. The stay was enjoyable but really went to spend some time near some water, which at this time was very low.

  • Stayed: May 2014, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Jerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 5 June 2014

Dear Jerry P,

While we cannot do anything about our water levels, I trust the level of service met your standards and made your stay pleasant!

Jason Stinnette
GM

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Reviewed 9 May 2014

This was one of the most delightful experiences at a hotel that we have enjoyed probably ever. The staff made us feel very welcome and at home. We were made to feel like they were there to take care of us and that we were truly welcomed guests. It was a most refreshing experience.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 5 June 2014

Dear Susan C,

At the HGI Granbury our saying is this, "it's not how you'd like to be treated, how would you like your parents of loved ones treated". It's good to hear it shows!

Jason Stinnette
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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