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“always excellent”

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Hilton Garden Inn Granbury
Ranked #1 of 13 Hotels in Granbury
Certificate of Excellence
Reviewed 9 July 2014

we stay at this hotel frequently as we have family nearby and the hotel staff is always helpful and courteous. The hotel itself is ideally located on the beautiful lake and near the downtown area. We always look forward to staying at this particular hotel. The breakfast is a full, hot and custom meal and brought to the table by a courteous staff.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank gholmgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear gholmgreen,

We always look forward to your return. Please grab me next time your in, I love to meet our frequent flyers!

Jason Stinnette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 - 402 of 619 reviews

Reviewed 8 July 2014

This hotel gets a "Very Good" from me because it has a great location on Lake Granbury, which was up a little and made the lake view room worthwhile. The boardwalk that goes around the hotel and out to the edge of the lake is nice. It also takes you to a small lakefront beach that would be nice if it was cleaned up. This is a conference hotel, which may make it a little uncomfortable for leisure travelers. Nearly every time we went in and out of the building we had to wade through a large, noisy crowd that congregated in the lobby from the elevators all the way to the front door. It was so constant for the two days we were there that I asked a desk clerk if the hotel scheduled meetings in the lobby. He said no, but that it was a "madhouse" at times. We enjoyed the pool and hot tub area, but the pool is a little small. The staff was friendly and helpful, but they may have been understaffed for the amount of business they had--our room didn't get made up until 2:30. We didn't try the restaurant because there are really great places to eat nearby. It's close enough to the shopping district that you could walk, but we decided to drive over--there was plenty of free parking. Overall, our stay at this hotel was pleasant.

Room Tip: If you're paying extra for the lake view, get the 3rd floor if you can. We were on the 2nd floor...
  • Stayed: June 2014, travelled as a couple
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Thank TrishaHMoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear TrishaHMoore,

Thank you for your comments on our hotel and team here, I'll be sure to pass them along.

Jason Stinnette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

After so many poor experiences of late, this place was fantastic!!!! The sleep number bed was great. Fantastic night's sleep. Loved the view from my room. Breakfast was great and so was the staff. Everyone was so nice. Great place to stay. Will use upon my return visits and highly recommend to anyone who wants a great place to stay!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear Andrea S,

WOW!! Great Comments on our staff and hotel! We really appreciate it! Let me know of your return to the HGI Granbury. I'd love to meet you and the family.

Jason Stinnette
General Manager

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Reviewed 30 June 2014

The amenities were good (pool, breakfast, beds were comfortable, etc…), housekeeping excellent, remainder of staff may need a touch up. Nitpicking maybe, but with the water so low in the lake, it may be a good time to remove the debris along the shore. Otherwise the charming boardwalk overlooking beautiful Lake Granbury would have been very nice.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank paullunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear Paullunny,

Great News! The HGI Granbury is now sitting on a lake again. You'll have to come back out and revisit us!

Jason Stinnette
General Manager

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Reviewed 27 June 2014

Beds were very comfortable. Food could be better in restaurant, eggs were bland, no taste to them. Bacon was gross. We were there for a family reunion and none of my other family members were offered the breakfast add on to the cost of their room when they booked their reservation over the phone- disappointing. Not enough staff at the front desk during check out times, had to wait for at least 15 minutes in a line of people to say that I was leaving. I was amazed at the size of the so called pool. Why bother? It was ridiculously small, more like a oversized tub. I would think that such a beautiful hotel or resort could provide a much nicer swimming pool even if the lake water would be at normal height for people to swim at the beach.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Penny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear Penny H,

I apologize that the HGI offered such an awful experience for you and your family. We do hope to see you all in the future so that we may offer you a better experience.

Jason Stinnette
General Manager

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Reviewed 25 June 2014

I recommend this hotel if you are looking to stay in Granbury! The breakfast amenity was wonderful. We were within walking distance to the city beach! A few minutes down the road is shopping and local food places.

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear Amy T,

Thank you for your comments, we look forward to seeing you again in the near future.

Jason Stinnette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Very nice Garden Inn hotel located close to the main square with good sized rooms. Common areas are nice and the bar in the lobby is fairly active each evening. Great views of the lake from many rooms. TV's are small but serve there purpose. Wireless is a little weak but is free. No free breakfast.

Room Tip: Ask for a room (odd numbers) facing the lake.
  • Stayed: June 2014, travelled as a couple
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2  Thank Travelelmundo100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, General Manager at Hilton Garden Inn Granbury, responded to this reviewResponded 14 July 2014

Dear Travelelmundo100,

Thank you for taking the time to give us your review. We really appreciate it!

Jason Stinnette
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Granbury

Address: 635 Pearl Street, Granbury, TX 76048
Phone Number:
Region: United States > Texas > Granbury
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Granbury
Price Range: £84 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Granbury 3*
Number of rooms: 106
Official Description (provided by the hotel):
The Hilton Garden Inn Granbury hotel overlooks the lake and is located within walking distance from downtown Granbury and a swimming beach. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. The hotel is adjacent to the convention center that has 8,000 square feet of meeting space. Utilize the complimentary 24-hour business center and WiFi. All rooms have refrigerators, microwaves, and adjustable beds. Rejuvenate in the indoor pool and whirlpool, or work out in the fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Granbury Hotel Granbury

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