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Hyatt Place Dallas/North Arlington/Grand Prairie
Ranked #4 of 22 Hotels in Grand Prairie
Austin, Texas
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Pretty Good”
4 of 5 bubbles Reviewed 9 October 2011

Hyatt never skimps on the customer service. They are always pretty excellent. We were also here for the Rangers Detroit game. We made use of the free shuttle service to the stadium which was GREAT. Unfortunately the game ran over and the shuttle service stopped at 11pm so we couldn't catch it back. The rooms were very clean, they always are. Typical of all Hyatt Place's, same layout etc etc. Carpet was pulled up in areas and there was a weird bulge in the floor my fiance kept tripping over but other than that everything was pretty good. I love how quiet these hotels always are. The hotel isn't within walking distance of anything but the shuttle made it worth it. Convenient to the highway. Check in and out was very swift.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annageez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 reviews from our community

Traveller rating
    101
    89
    50
    27
    19
See reviews for
101
36
22
90
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Richfield, Wisconsin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 October 2011

We were in town to see our team play the Rangers and we left disturbed that we got beat up pretty good. However I have to say that all folks we met in the area were very welcoming to us being the opponents fans as we are pretty vocal. At the this Hyatt we stayed at they went above and beyond in ensuring that we were comfortable and gave us a pretty good education on the area as to where to go and see for the short time we were there- " very personable". We did not spend much time in the rooms, however it was very obvious that they put extra emphasis on cleanliness here. Thank You

  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BoxerOT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 August 2011

The employees at Hyatt Place began to win us over via the telephone weeks before the trip. That was one reason why we chose their hotel over others in the area. They were so helpful and respectful from the beginning. They answered all our questions and gave us a lot of additional information. Thank you Chris in particular! This trip was business and I made all the arrangements for my husband with their help including shuttles from/to airport and assistance were his conference was. The entire staff was incredible!! The place was super clean and the price was well within the budget. The rooms were super clean and comfortable. The email reminder of the reservation, added note of welcome upon entering the room, and another email after check out with a thank you and best wishes on his continued travel was thoughtful and appreciated. I don't think that they could have done much more to make him feel more welcome. I would recommend ten-fold to anyone!!!!!!!!

Room Tip: Just great!
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  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MadinOhio2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 12 August 2011

This is a very nice hotel with an upscale feel to the lobby and the room. The room was more like a suite, with a large sectional sofa, ottoman, table/desk, and a bar with a mini-fridge. A room divider wall separated the bed from the rest of the room. A large flat-screen tv on a swing-arm was visible from both areas or could be turned toward either side.

The bathroom and sink had an upscale feel as well, although the bathroom was tiny. The door swings within 6 inches of the toilet, and comes within a couple inches of the shower stall, leaving you no way to close the door unless you straddle the toilet. The shower stall is oddly configured, so that you have to squeeze through an 11-inch wide space between the fixed glass and the toilet bowl. Even the skinniest person would brush their butt against the glass while trying to get in there. Getting into the shower isn't too bad, but getting out with wet feet made me feel like I was going to slip.

The room was extremely quiet (with respect to outside noise getting in), and the a/c fan runs continuously (which I consider a good thing because I like sleeping with white noise). The bed was extremely comfortable. I had a great in-room wi-fi connection. The odd design features notwithstanding, I was completely happy with the room, the hotel and the price, and I would stay here again.

  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Seoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Texas
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 29 July 2011

I love the Hyatt Place concept, and this one meets the markers of the chain: friendly staff, big rooms, easy-to-order light meals, bar, etc. However THIS particular property faces some challenges that management has not quite learned how to meet. First, know that at least in the summer, this is FAMILY VACATION (Six Flags and Rangers) central because of near proximity to Arlington attractions. That means a packed hotel, beer cans poolside, kids running up and down the elevators, water in the floor in the lobby, etc. WHEW. The staff has trouble keeping things sane, which I understand, but as a consequence the little things that make a hotel first rate seem to get neglected in the hubbub. During my stay, my air conditional could NOT keep the room cool, and nothing could be done to address it. On 2 of the 4 nights, housekeeping neglected to leave new plastic cups and clean coffee cups; and on one night, any soap. On 2 of the 4 nights, the ice machine on the floor was broken. The ESPN channels on my television did not work. On two occasions, my key cards did not work, so I had to trudge down to the lobby so they could be reprogrammed. You get the idea--those are just some of the issues, there were others. Bottom line: there was lax, sloppy management at a very busy, chaotic property that needed just the opposite.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank klaskro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 29 July 2011

Overall this place was clean but the A/C in our room was not working very well and the elevators were way too hot, no A/C working or fan to cool them down. There was breakfast but it was way to crowded and no place to sit to eat your meal. Friendly staff and our room was nice and comfortable, small pool.

  • Stayed July 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gmss17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herndon, Virginia
Level Contributor
110 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 25 July 2011

I stayed at this Hyatt Place for four nights in July of 2011 for a business-related trip. Prior to this Hyatt Place, I had only stayed at one or two other Hyatt Place properties, and this one was better than the others. The lobby was open and had nice areas to congregate and enjoy the free breaskfast buffet (which was actually very good and had made-to-order food available). There was also a lobby bar that served impressive espressos and lattes, in addition to beer and wine. The staff was very accommodating - I was expecting several shipments for business meetings taking place at the hotel, and they offered to move the boxes into my meeting room for me, and always made sure that during the meeting our water and snacks were refreshed. The parking was free and ample. The room I stayed in was impressively sized, and had a great workspace, plus a wet bar, fridge, and plenty of comfortable couch space. There was a nice-sized flat screen TV in the room, and the bed was clean and very comfortable. I loved the bathroom - lots of counter and drawer space, nice closet and full-length mirror by the sink area, and amazing standing shower - fully-tiled and with a rain-shower style head with lots of pressure. My only two qualms about the hotel: in the room, the in-room A/C unit made lots of noise and although it cooled the room very well, it always sounded like you could hear water circulating through the unit. Issue number 2: the fitness center - equipment has fallen into disrepair, at least for the elliptical machines and treadmills - this should be addressed immediately by the hotel to avoid a safety issue. Otherwise, a great stay and a great rate!

Room Tip: Make sure your A/C unit runs quietly, or it might make it hard to fall asleep at night!
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  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank volksaudinut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Property: Hyatt Place Dallas/North Arlington/Grand Prairie
Address: 1542 North Highway 360, Grand Prairie, TX 75050-2434 (Formerly "AmeriSuites")
Phone Number:
Region: United States > Texas > Grand Prairie
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 22 Hotels in Grand Prairie
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
Official Description (provided by the hotel):
Newly remodeled, the Hyatt Place Dallas/North Arlington/Grand Prairie is located 2.4 miles from Six Flags Over Texas and only 3.6 miles from AT&T Stadium. The streamlined rooms feature free Wi-Fi, 42-inch flat-screen TVs, separate living areas and pull-out sofas. They also come with mini-fridges, work areas and coffeemakers. The hotel offers complimentary hot breakfast, parking and an area shuttle. Other amenities include an outdoor pool, a 24-hour exercise room and a coffee/cocktails bar. There's also a 24/7 made-to-order menu and a grab-and-go market, as well as a business center. ... more   less 
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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