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“Hampton Inns generally good, but skip this one”

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Country Inn & Suites By Carlson
Ranked #10 of 22 Hotels in Grand Prairie
Ashland, NE
Level 5 Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Hampton Inns generally good, but skip this one”
Reviewed 28 March 2014

Friendly staff, easy parking here, like all Hampton Inns, and the IHop next door was good. The room really let me down - their noisy HVAC unit kept me away. The "down" comforter was lumpy -- like it had been washed and then not fluffed properly. The low quality bathroom amenities made washing my hair a challenge, and the shower gave me fits both with the shower curtain not holding the water in, and then in creating the right mix of hot/cold for a comfortable shower.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Jerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary O, Manager at Country Inn & Suites By Carlson, responded to this review, 31 March 2014
Thank you for taking the time to write a review about your experience at our hotel. The problems you mentioned with your guest room have been addressed. We appreciate you bringing this to us and we hope you will give our property a second chance if you return to the area. We would really love to have you back so we can show you what our Hamptonality is all about.

We are currently under renovations and we hope that you give us a second try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Dallas, Texas, United States
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2014

My stay at this Hampton Inn was great. I have spent time all across the country in them. My choice Hotel for sure. I would highly recommned this Hotel to all my friends or anyone coming into the DFW areaI truly love the Hampton Inn's.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Cod
Level 4 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2014

I enjoyed my stay here as a stop off for one night. I was literally here only 12hrs. but got work done on-line , had a shower, good night sleep and a full hot breakfast with free shuttle service from and to DFW. The Service was very friendly and helpful! Doesn't get better than that!

  • Stayed March 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank oxoxoxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, United States
1 review
Reviewed 24 March 2014

A poor facility that needs some renovation. No fruits after hours. Excercise facility run down.Room had two bugs. Check with the Hotel staff. Breakfast staff and front desk very good. Room needs some work.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sales K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lourdes Y, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review, 27 March 2014
Dear Sales K,

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that your guest room was substandard. I would like to let you know that we really appreciate you coming back and giving us another chance , so we can demonstrate our commitment to your comfort.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
1 review
Reviewed 16 March 2014

This is a nice hotel at a moderate price in a good location. It was quiet, comfortable and clean. They offer free internet, or a faster speed if you'd like to pay more. Login was quick and easy, too. The rest is to meet the minimum 200 character requirement. Why waste my time with that TripAdvisor when I can say this is a good hotel to stay at in fewer characters? Is more better?

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank rondat535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carson, United States
1 review
Reviewed 10 March 2014

A very professional personable hotel setting! Perfectly located near freeway and plenty of local eateries. Very easy access to where you need to be. Very clean and always smelled fresh. The rooms were very comfortable and relaxing nice and quiet producing a peaceful sleep.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank I'Nella D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
Reviewed 5 March 2014

The staff at this location is top notch. They are very courteous and attentive. The hotel could however stand some updates and a refresh. It is a very dated and overused looking location. Also, the hotel is difficult to get into; if you are coming from the Irving area, you have to pass the hotel and turn around because it's entrance is on a one-way street. The breakfast was lackluster at best but the area was clean and maintained. I went down pretty close to the end of breakfast and everything was stocked. While I was there, the breakfast area was freezing because it's right by the entrance so the doors are constantly opening and closing. The business center has 1 computer, 1 desk, and 1 printer. I had to come back 3 times before being able to print out my airline ticket but once I was able to use it, everything worked quickly and seamlessly.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Abrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson

Property: Country Inn & Suites By Carlson
Address: 2050 N State Highway 360, Grand Prairie, TX 75050-1423 (Formerly Hampton Inn Dallas-Arlington-DFW-Six Flags)
Phone Number:
Region: United States > Texas > Grand Prairie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 22 Hotels in Grand Prairie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Country Inn & Suites Dallas-Arlington-DFW-Six Flags is perfectly situated near popular attractions like Hurricane Harbor, Globe Life Park and AT&T Stadium (formerly Cowboys Stadium). After a busy day relax and enjoy world-class service, complimentary WiFi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Hampton Inn Dallas/Arlington (6 Flags)
Hampton Inn Dallas/Arlington (Six Flags) Hotel Grand Prairie
Hampton Inn Grand Prairie
Grand Prairie Hampton Inn

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