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“Excellent meeting place”

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Hilton DFW Lakes Executive Conference Center
Ranked #2 of 17 Hotels in Grapevine
Certificate of Excellence
Reviewed 29 September 2011

Stayed three nights for national meeting. Great hotel for hosting large meetings, the staff and facility was perfect. The additional activities onsite and off are great, this a Hilton property to be proud of, keep up the good work!

  • Stayed: September 2011, travelled on business
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Thank travelnow39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 11 October 2011

Dear Travelnow39,

We appreciate you taking the time to share your feedback. Indeed, we are proud of our staff, facilities, and great activities. We hope that you will have a chance to visit us again soon!

Kind regards,
Steve Haley, CHA
General Manager

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979 - 985 of 1,086 reviews

Reviewed 23 September 2011

This hotel is visually stunning - the decor is incredible, the staff is super friendly and helpful and they have first rate meeting facilities. They can certainly handle a crowd. Our meetings were held in a vast auditorium that rivaled any I've seen on a college campus. The food was amazing too and doled out in heaps!!

Room Tip: There are two towers so specify if you need to be near other parties.
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  • Stayed: September 2011, travelled on business
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Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 30 September 2011

Dear Commissar007,

Thank you for posting your thoughtful comments and giving us an opportunity to share this positive reinforcement with our staff! We are so proud of the work our team members have done to create memorable experiences for our guests. Their efforts to give the very best service each and every day have helped us to be ranked #21 in Overall Service according to Hilton’s rating of their 294 hotels in the Americas! Whether your future plans bring you to DFW for business or leisure travel, we look forward to welcoming you back to the Hilton DFW Lakes.

Kind regards,
Steve Haley, CHA
General Manager

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Reviewed 22 September 2011

I have been going to the same business meeting at this hotel every 6 months at this hotel for the past 25 years, but the quality of staff, service and value has really gone downhill. We will not be returning to this hotel in the near future, but have switched to the nearby Embassy Suites at Outdoor World, which actually acts like they want our return business.

Room Tip: The rooms are OK--no secrets to choosing a good one.
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  • Stayed: March 2011, travelled on business
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Thank FunPrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

Spent one night on an overnight flight. DFW shuttle was great and staff were all very friendly and helpful from start to finish. Building is 70s style and is clearly a business-oriented hotel, but a very decent stop if you are stuck for a day at DFW.

Room, breakfast etc were all Hilton-worthy. We had a bottle of wine and meal on the patio of Bonnie and Clyde as the interior was noisy(OK it is a sports bar) but smelled of stale food. Was a quite unpleasant aroma. Patio was fine(once you got away from the TV outside !), but the food was atrocious for a Hilton restaurant. We really felt we should have walked to the TGIF or Applebees....thats how bad it was.

Other than this, hotel was up to HIlton standards.

  • Stayed: September 2011, travelled as a couple
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Thank gdesmond61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 22 September 2011

Dear Gdesmond61,

Thank you for your candid remarks about our Conference Center; we appreciate you taking the time to rate our areas of service. Your input is valuable, and we will work with our Executive Chef and Food & Beverage director to review your experience and address it with our team. Please let us know when your travels bring you back to DFW Airport.

Kind regards,
Steve Haley, CHA
General Manager

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Reviewed 17 September 2011

If you are going to be in the Dallas/Fort worth area and want to be close to the airport and area attractions, I would recommend this hotel. It is extremely clean, rooms are spacious and quiet. We stayed on the top floor and this included a continental breakfast, which was excellent. Fresh fruit,
oatmeal, bagels, yogurt, etc.. We were disappointed that the executive level cafe was not open on weekends and we were not told this when we made our reservation, but we were given coupons for the main dining room. There is a restaurant and bar in the hotel, a great gym, and a nice walking area. There is also a huge mall and other restaurants within walking distance. The town of Grapevine is charming and has a great Mexican eatery. Fort Worth is lots of fun to visit, cowboys, cattle, etc.!

  • Stayed: September 2011, travelled with family
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Thank Karen41877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 22 September 2011

Dear Karen41877,

It’s great to hear that you and your family enjoyed your time at the Hilton DFW Lakes! Thank you for sharing your comments about our facility, the grounds, and our city. We are glad to be a part of the Grapevine community, and we look forward to welcoming you here once again.

Kind regards,
Steve Haley, CHA
General Manager

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Reviewed 14 September 2011

This is a nice hotel with friendly staff, but free internet would bump it up to excellent. With the big competition this hotel has down the street they need a few more extras to draw people in. At the very least free WiFi in the lobby as the business centre is always full with one computer not working. The breakfast buffet is quite good with lots of offerings and the inside and outside pools are awesome. Nice fitness centre and convention facilities and the staff were very friendly. The free self-parking was very convenient, however two of my colleagues had their cars broken into on the same night. Security does not have cameras in the parking lot. The rooms are nice and big, but the shower heads need replacing. The hotel is right next to the mall and lots of restaurants and easy to get to from the airport.

Room Tip: Ask for a room facing opposite the parking lot
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  • Stayed: September 2011, travelled with friends
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Thank YYCTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 22 September 2011

Dear YYCTravelGirl,

We appreciate your kind remarks and certainly agree that we are in an excellent location in the Dallas/Fort Worth metroplex! As noted, we have a variety of offerings on property, and our staff strives to deliver exceptional service to every guest. We will share your suggestions for improvement with our team. Thank you, and do come visit us again.

Kind regards,
Steve Haley, CHA
General Manager

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Reviewed 5 September 2011

Rooms are nice, facilities excellent and hotel itself very nice. But the problem was with the internet, both wifi and hard line. I tried accessing the net my entire 3 days there, and was only able to do so less than 5%. Bad for the business traveler.

  • Stayed: September 2011, travelled on business
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Thank TravelingMan999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this reviewResponded 22 September 2011

Dear TravelingMan999,

Thank you for rating our cleanliness and service so highly! We are very proud of our staff and the work that they do to take care of our guests. I hope you had a chance to give our IT Manager the opportunity to work with you on any connectivity issues; we understand that this is an important need for our travelers, and we will continue to be available to work through any areas of concern. We look forward to serving you again in the future.

Kind regards,
Steve Haley, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton DFW Lakes Executive Conference Center

Address: 1800 State Highway 26, Grapevine, TX 76051-2044
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Grapevine
#1 Romantic Hotel in Grapevine
#9 Family Hotel in Grapevine
Price Range: £98 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton DFW Lakes Executive Conference Center 4*
Number of rooms: 393
Official Description (provided by the hotel):
Not your average DFW Airport hotel. Hilton DFW Lakes is a welcome respite from the traditional Dallas / Fort Worth hotels. Discover a spectacular retreat for work and play at our Grapevine hotel. From jogging trails and tennis courts to first-class venues for executive retreats, we've got it all on 40 lushly landscaped, lakeside acres. Our award-winning Dallas Fort Worth hotel resort features a refreshing blend of spacious accommodations, limitless recreation, and unmatched conference facilities. So relax and set your own pace. Whether you're looking to escape, connect, or meet somewhere in between, our Grapevine hotel makes it easy with its ideal setting. ... more   less 
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Also Known As:
Hilton Dfw Lakes Executive Hotel Grapevine
Hilton Hotel Grapevine
Hilton Grapevine
Grapevine Hilton
Hilton DFW Lakes Executive Conference Center Grapevine, Texas

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