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Hilton Garden Inn DFW North Grapevine
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Reviews (658)
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All reviewsfront deskjoe's crab shackgreat hotelclose to the airportconvenient locationshuttle servicerestaurants within walking distancebusiness tripdefinitely stay here againeasy accesspleasant staynext morninggreat roomexcellent staybreakfast buffetfree shuttleindoor pool
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Reviewed 23 May 2013

On a recent business trip, I got stuck in Dallas an extra night due to bad weather in the area. It was middle of the afternoon and I had no transportation, and fortunately the Garden Inn had space available. They sent a shuttle driver over to get me and I was there in a matter of minutes after making the reservation. It's about 5 minutes driving time once you're on the shuttle. Very convenient for DFW flights!

Once I arrived, the staff was nothing short of outstanding. I was quickly checked in and handed my room key. They already knew I was on the shuttle and had it all ready for me, so all I had to do was swipe a credit card and I was on my way. I was offered my complimentary two bottles of water since I am an HHonors Gold member. Additionally, the desk attendant knew I had gotten stuck for an unplanned night, so she offered me anything else I needed like toiletries. She gave me a complimentary box of laundry detergent so I would wash a change of clothes for the morning. A small token indeed but one that was very much appreciated.

If you've ever stayed in a Garden Inn before you know exactly what to expect as they're all pretty much the same. Spacious rooms, plenty of work space if you're there on business, and comfortable beds with adjustable firmness. I actually ended up in a handicapped accessible room (must have been all that was available due to all of the canceled flights at DFW that day). It was huge by hotel room standards. It was also very quiet, considering it is so close to a major airport (you could see the runways from my room). I stayed in the Doubletree at DFW the previous night and there I heard planes rumbling overhead all night long. It wasn't a problem here.

The hotel has your standard Hilton Garden Inn cafe serving breakfast, lunch, and dinner, but I didn't eat there at all. I had an early flight in the morning and just headed straight to DFW. There are several restaurants within easy walking distance, including a Joe's Crab Shack, Saltgrass, Olive Garden, and a couple others.

I will definitely consider this hotel the next time I need something close to DFW.

  • Stayed: May 2013, travelled on business
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Thank jandrfas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

From the time of arrival to departure the staff was pleasant, approachable and always wiling to help. The were rooms clean and well appointed; breakfast was excellent. Easy access to the airport. When in the area again I would certainly return again.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank rwberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2013

This was a great hotel to stay at when you are leaving on an early flight out of DFW. The hotel provides great service and staff are very helpful. There are several hotels within a 5 minute walk of the hotel so you do not need to depend on the hotels restaurant.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Betty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

My stay here the night before I left DFW airport was much better than expected. My room was spacious and stylish, with a good work area. The hotel shuttle driver picked me up from the rental car return area outside of the airport even though that wasn't his regular route, and the front desk clerk was very helpful.

  • Stayed: May 2013, travelled on business
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Thank mrsirin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

Stayed here during the Grapevine Main Street Days festival as I was doing a job there. The staff was great. At one point, I had no transportation and the shuttle driver graciously drove me all over Grapevine getting everything I needed from Target, Dollar General, etc. without complaining and was very friendly and informative throughout.

The breakfast buffet was well worth the additional monies I paid when reserving the room. The breakfast staff was great and very, very friendly.

Room was clean and everything was perfect. No noise from other rooms, as I've been dealing with lately with other hotels.

Room Tip: We were right by elevators. Very handy and convenient~
  • Stayed: May 2013, travelled on business
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Thank Beckytexasusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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