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“great hotel, close to everything”

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Hilton Garden Inn DFW North Grapevine
Ranked #9 of 17 Hotels in Grapevine
Certificate of Excellence
Olive Branch, Mississippi
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“great hotel, close to everything”
Reviewed 3 June 2013

We stayed here on a short trip to the Grapvine area, and the hotel met all our expectations. The rooms were clean, the lobby was beautiful, and in spite of being close to the airport, we never heard any noise. It is within 5 minutes of historic downtown Grapevine, which was lovely even in the heat. Be aware that there is a lot of road construction going on in the area. Our GPS got totally lost because all the exits were closed off. We had to call the hotel for directions, and the very helpful desk clerk told us a different address to put in, which worked much better. So don't use the address on the web site and expect to get there - call the hotel first. Otherwise, we had no complaints and would stay here again.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
1 Thank eyoremorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica T, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review, 5 June 2013
Thank you so much for staying at our DFW N. Airport property. We are excited to announce construction will be final labor day weekend. Exits should be appropriate to our directions and we have place our GPS coordinates on our website to help our travelers as well. We hope you get to see the vast improvements of our area on your next trip!
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584 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Texas
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 June 2013

The hotel is very nice. I loved the indoor swimming pool! The bed was so-so, but the room was pretty comfortable and even smelled good. The lady at the front desk was sweet and helpful. My only complaint was the maid who knocked on my door twice the morning of check-out. I have had maids at other hotels knock to see if I was still in the room, especially if I took longer to get ready and it was nearing check-out time. It's never bothered me before, I understand they want to get in there and get their job done. I felt at this hotel, that the maid was going to consistently check on me to hurry me out. Mind you, the first time she knocked was around 9:30, checkout is 12:00. She came back about an hour later and she was just as disgusted with the sight of me still in the room as I was with her annoyingly knocking on my door for the second time. This all might have been my fault though as I did not think to put the "do not disturb" placard on the door handle. You can bet I will next time!

  • Stayed June 2013
    • Value
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Helpful?
2 Thank CMBtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckalnd, New Zealand
1 review
Reviewed 2 June 2013

Good location with several restaurant within walking distance. Typical cut and paste Hilton Garden quality. There is a Hilton Garden North and South of the Airport...don't mix them up :) Fitness center is small with only a few weights and a couple of cardio machines. I like the free washer and dryer for the extended stay.

  • Stayed May 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jacob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Three Rivers, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2013

Had a wedding to attend to in Dallas, was recommended this hotel. They were great, as soon as we landed we called them and they sent a van to pick us up. Hotel is very near to several restaurants and very near the airport. Walls at hotel seem solid, because we did not hear other quest coming and going. We decided to use this hotel again in November for another wedding.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Esperanza K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 31 May 2013

Very nice hotel with plenty of restaurants within walking distance. Movie theater and family game place next door. Perfect hotel in the Grapevine area. Will definately come back. Downtown Grapevine just half a mile away.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler, United States
1 review
Reviewed 30 May 2013

The hotel is so nice, beautifully furnished, and everything clean and inviting. Our kids love the indoor pool but we were disappointed that the hot tub has been taken out. Beds are comfortable, room is quiet, room service was friendly, quick, and pizza was yummy. This is a high-quality hotel for a pretty reasonable price.

  • Stayed May 2013, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marci A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith, United States
1 review
Reviewed 29 May 2013

The hotel was nice. It was clean and comfortable, but the rooms were overpriced. The staff was not rude, but they weren't helpful either. The hotel only had two luggage carts and that was very bothersome. Breakfast was also overrated.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rhiannon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica T, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review, 13 June 2013
Thank you for your review of your recent stay, I respect your candor. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our offerings and service response.
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Additional Information about Hilton Garden Inn DFW North Grapevine

Property: Hilton Garden Inn DFW North Grapevine
Address: 205 W State Highway 114, Grapevine, TX 76051-4091
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Grapevine
#4 Family Hotel in Grapevine
#11 Business Hotel in Grapevine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn DFW North Grapevine 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Hilton Garden Inn DFW North Grapevine hotel in Texas is close to the dining and shopping venues of historic downtown Grapevine. Let us pamper you with home-style amenities such as a hot breakfast, comfortable bed and complimentary WiFi access. Consult with our expert planners and hold a meeting, conference or event in 2,000 sq. ft. of space. Our hotel also features a 24-hour business center. Take the complimentary 24-hour shuttle to Grapevine attractions within 2 miles, including to DFW Airport every half-hour. Guests can also call to arrange pick up from airport. After sampling wines at local vineyards, for which Grapevine is named, return to the hotel for dinner at the Garden Grille. Your room features a comfortable adjustable bed, microwave and refrigerator. Wake up the next day to a cooked-to-order breakfast. Refresh yourself in the indoor saltwater pool, or work out in the 24-hour fitness center. Whether you stay here for leisure or business, you'll find the extras you want while on the road. Enjoy the wonderful amenities, ideal location and warm hospitality of our Grapevine, Texas hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw North Grapevine Hotel Grapevine
Hilton Garden Inn DFW North Grapevine Texas

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