We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to standard”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn DFW North Grapevine
Ranked #10 of 17 Hotels in Grapevine
Certificate of Excellence
Reviewed 14 October 2013 via mobile

We stayed at Hilton Garden Inns often in several locations. Always enjoyable. This time was disappointing. When one of the 2 elevators did work it was very slow. Did not like walking four flights of stairs late at night. Sleep number bed didn't work. Staff was great and very polite and accommodating. We won't give up on them yet.

Stayed: October 2013
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (626)
Traveller rating
Traveller type
Time of year
Language

476 - 482 of 626 reviews

Reviewed 13 October 2013

When I arrived to this hotel, they were oversold, but the staff was incredibly kind, and had already made my arrangements at a neighboring hotel. They were very apologetic, and accommodating, and I appreciated their help after a long travel day. I cannot rate the hotel on the room, as I never got there, but the staff, including the shuttle driver, were top notch. Very friendly people, and I would definitely be back for future visits.

  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank midwesttraveler405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

Spend a few nights in this Hilton Garden Inn. It is a bit hard to find if you come from the airport but the people are friendly, rooms clean, breakfast about average for a Hilton Garden Inn, transportation in a 5 mile radius is included and the dinner/wine options are just above average. All in all a good choice

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DdeKerf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 3 October 2013

Hotel lobby was modern and nicely planned, staff was pleasant and accomodating, room key did not work - had to go back to desk to reset, room smelled a little musty/hint of cigarettes, and no hot water in the shower at 3AM.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

This hotel is a clean and nice quiet friendly stop. They have a great shuttle service with courteous professional drivers. The breakfast is also great at decent price. The location is just a minutes drive to downtown Grapevine.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Juan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

I had a conference at the Grapevine convention center and chose to stay at the HGI. Newer property so everything was clean as expected. Dining within walking distance (across the parking lot) with several choices. Good work out facility. News papers, internet & breakfast. Staff was very attentive.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TheTravler6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Great stay at a very good price. Was attending Grapefest and the hotel provided shuttle service to the party. Rooms were well kept, and the air conditioning didn't have to stay on very often despite the nearly 100 degree weather. I tell my friends it's a fine place to stay, even if there's no free donuts

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Grapevine hotels
3 mi away
Courtyard by Marriott Dallas DFW Airport North/Grapevine
3.2 mi away
Embassy Suites by Hilton Dallas DFW Airport North
3.5 mi away
Hampton Inn and Suites Dallas - DFW Airport North / Grapevine
Show Prices
Show Prices
Show Prices
3.4 mi away
Hyatt Place Dallas/Grapevine
0 mi away
Holiday Inn Express Hotel & Suites DFW - Grapevine
3.4 mi away
Hilton DFW Lakes Executive Conference Center
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn DFW North Grapevine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn DFW North Grapevine

Address: 205 W State Highway 114, Grapevine, TX 76051-4091
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Grapevine
#4 Family Hotel in Grapevine
#11 Business Hotel in Grapevine
Price Range: £70 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn DFW North Grapevine 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Hilton Garden Inn DFW North Grapevine hotel in Texas is close to the dining and shopping venues of historic downtown Grapevine. Let us pamper you with home-style amenities such as a hot breakfast, comfortable bed and complimentary WiFi access. Consult with our expert planners and hold a meeting, conference or event in 2,000 sq. ft. of space. Our hotel also features a 24-hour business center. Take the complimentary 24-hour shuttle to Grapevine attractions within 2 miles, including to DFW Airport every half-hour. Guests can also call to arrange pick up from airport. After sampling wines at local vineyards, for which Grapevine is named, return to the hotel for dinner at the Garden Grille. Your room features a comfortable adjustable bed, microwave and refrigerator. Wake up the next day to a cooked-to-order breakfast. Refresh yourself in the indoor saltwater pool, or work out in the 24-hour fitness center. Whether you stay here for leisure or business, you'll find the extras you want while on the road. Enjoy the wonderful amenities, ideal location and warm hospitality of our Grapevine, Texas hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Travel Republic (UK), TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Hilton Garden Inn DFW North Grapevine reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dfw North Grapevine Hotel Grapevine
Hilton Garden Inn DFW North Grapevine Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing