This was my first stay at this Hilton Garden Inn since it is somewhat new. It is a standard HGI but with good internet and helpful staff, or so I thought. The location is great for doing business around the DFW-Grapevine area.
The staff was very nice except for the chef on duty on Oct. 21, 2013. When I approached him to give him egg order he told me to ask my waiter, even though it is normal procedure at this buffet to ask the chef, as I had done a few thousand times before in other hotels and for the previous 4 mornings at this location. When I asked him again since the waiter was kind of busy, he again said no, and told me to ask my waiter, I then said thank you a bit ironically I must accept, he proceeded to insult me in spanish, too bad for him that spanish is my native language.
Never again will I stay here, too bad since it was very convenient.
- Official Description (provided by the hotel):
- The Hilton Garden Inn DFW North Grapevine hotel in Texas is close to the dining and shopping venues of historic downtown Grapevine. Let us pamper you with home-style amenities such as a hot breakfast, comfortable bed and complimentary WiFi access. Consult with our expert planners and hold a meeting, conference or event in 2,000 sq. ft. of space. Our hotel also features a 24-hour business center. Take the complimentary 24-hour shuttle to Grapevine attractions within 2 miles, including to DFW Airport every half-hour. Guests can also call to arrange pick up from airport. After sampling wines at local vineyards, for which Grapevine is named, return to the hotel for dinner at the Garden Grille. Your room features a comfortable adjustable bed, microwave and refrigerator. Wake up the next day to a cooked-to-order breakfast. Refresh yourself in the indoor saltwater pool, or work out in the 24-hour fitness center. Whether you stay here for leisure or business, you'll find the extras you want while on the road. Enjoy the wonderful amenities, ideal location and warm hospitality of our Grapevine, Texas hotel. ... more less
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- Also Known As:
- Hilton Garden Inn Dfw North Grapevine Hotel Grapevine
- Hilton Garden Inn DFW North Grapevine Texas