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“Great Stay - will come back”

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Embassy Suites by Hilton Dallas DFW Airport North
Ranked #9 of 17 Hotels in Grapevine
Certificate of Excellence
Reviewed 12 July 2012

Stayed with family, requested a room with a view of the lake so that we could watch fireworks from our room and it worked out great. Reception in the evenings, free cocktails/cheese and crackers and free made to order breakfast in the morning. You wont find a better value in Grapevine.

  • Stayed: July 2012, travelled with family
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Thank ftworth456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Thank you for your kind comments. We are in a great location to be able to watch the fireworks. During the summer every Friday night there is a display of fireworks over Lake Grapevine. We look forward to your return in the near future. Thank you for choosing Embassy Suites Outdoor World for your travelling needs.

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1,091 - 1,097 of 1,239 reviews

Reviewed 8 July 2012

Hotel is in an excellent location across from mall and plenty of restaurants. It is attached to Outdoor World for some fun browsing/shopping too.
Check-in was easy and friendly. Room was spacious and clean. It was wonderful to have a "true" suite with a door door between us and our teenagers at night. They could stay up late and not keep us awake. We enjoyed the complimentary breakfast.
We had been wanting to try Embassy Suites for awhile and were glad to have had the opportunity. We would definitely stay at this location again and will seek out this brand in the future.

  • Stayed: April 2012, travelled with family
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Thank kawill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Glad you had the opportunity to give the Embassy Suites Outdoor World a try. We are happy you like us! Our location is so convenient to our local attractions it makes getting from point A to B almost stress free. We look forward to seeing you again and thank you for choosing Embassy Suites Outdoor World .

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Reviewed 8 July 2012

We returned to the hotel at almost midnight after a long day at six flags and pulled out the sofabed to find stains and crumbs on the sheets. They clearly had not been changed from a previous guest!! I immediately alerted the front desk and they were apologetic and stated they would send up new sheets. They sent up three sets of sheets and 1 of the 3 sets also had stains on them... I was done!!! We made up the bed ourselves and went to sleep. I was extremely disappointed in the housekeeping of this hotel. The complimentary breakfast exceeded my expectations.

Room Tip: Check your bedding.
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  • Stayed: July 2012, travelled with family
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Thank Baybeez98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations during your stay.I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. I understand the condition of the sheets were of concern. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind as we look towards refresh options. Thank you again for your valuable feedback. I hope you will consider giving us another try the next time you are in the area.

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Reviewed 26 June 2012

We just returned from another great trip to Grapevine,TX staying at Embassy Suites. Originally we'd booked a hotel in Plano just to do something different for a change. When we arrived at that hotel, a tour bus had just unloaded a huge group. Things were too crowded and noisy for us to enjoy it like planned. They allowed us to cancel our reservations, so we headed down the road to fine something else. After looking for almost 2hrs, we decided to try and get a room at the Embassy. This hotel had a wedding and 2 family reunions going on when we arrived. The lobby was crowded and a lot of people going and coming. This did not affect us at all! We got a huge room on the 12th floor (penthouse) with a balcony. It was perfect especially since we had our 3 kids with us and they could all have their space. There was a tv in the bathroom, 2 large bedrooms, 2 full bathrooms and a balcony with a gorgeous view of Grapevine lake, the Gaylord and the airport. The kids loved watching the airplanes! Breakfast was delicious with lots of selections, the evening manager's reception was a nice treat and the pool was refreshing! Our home away from home! Jessica at the front dest was most helpful to us. With everything from check-in to check-out she made sure we had everything we needed for a wonderful weekend getaway!

Room Tip: Get one on the penthouse floor, it's worth the extra money!
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  • Stayed: June 2012, travelled with family
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2  Thank happyfamilyTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

We are happy you found your way back to the Embassy Suites Outdoor World. Our return guest are so important to us and we'll be happy to welcome you home on your next trip! See you soon!

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Reviewed 12 June 2012

If you've ever stayed at an Embassy Suites you know what to expect, and this one delivered as well. Love the atrium and custom cooked breakfast at a decent price point. Nice pool and exercise room too. Excellent location, especially for families.

  • Stayed: May 2012, travelled with family
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1  Thank RJC1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue L, Guest Relations Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this reviewResponded 14 June 2012

We appreciate your kind words. Thank you for choosing the Embassy Suites Outdoor World while you were travelling through the DFW area.
We look forward to seeing you in the near future.

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Reviewed 7 June 2012

The hotel is amazing, breakfast outstanding, shuttle service was great, rooms clean and spacious. Stayed here on my return from Haiti, we were exhausted and the hotel was so relaxing after traveling all day. Thanks you!

  • Stayed: June 2012, travelled on business
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4  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue L, Guest Relations Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this reviewResponded 18 June 2012

We are glad you have return from Haiti safely and pleased to hear your experience here at the Embassy Suites Outdoor World was rcomfortable and relaxing. We strive for all of our guest to enjoy their stay. We look forward to seeing you again..

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Reviewed 30 May 2012

Stayed the weekend at the Embassy Suites Ourdoor World in Grapevine with my family of four and absolutley enjoyed it! The hotel has many ameneties to offer Restaurants, Bars, Bass Pro Shop attached to hotel. Staff is very attentive and rooms were very clean. You really have the feel of out-doors without ... being outdoors. Morning complimentary breakfast is hot and great! wind-down reception in evenings very nice. Other area attractions, restaurants are also within a 2 mile walking radius. Along with the Grapevine main street!

  • Stayed: May 2012, travelled with family
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2  Thank AnninMansfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue L, Guest Relations Manager at Embassy Suites by Hilton Dallas DFW Airport North, responded to this reviewResponded 18 June 2012

We appreciate you taking the time to give us a rating on Travel Advisor. It is important to know you have enjoyed your time with us with your family. Thank you for choosing the Embassy Suites Outdoor World for your travelling needs. We hope to see you and your family in the very near future.

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Additional Information about Embassy Suites by Hilton Dallas DFW Airport North

Address: 2401 Bass Pro Dr, Grapevine, TX 76051-2043
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Grapevine
#6 Business Hotel in Grapevine
#8 Family Hotel in Grapevine
Price Range: £96 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas DFW Airport North 3.5*
Number of rooms: 329
Official Description (provided by the hotel):
Embassy Suites by Hilton - DFW Airport North is located in the heart of the Dallas Fort Worth metropolitan area just 1.5 miles north of the Dallas Fort Worth International Airport. Guests will be treated to sophisticated service in any of our 329 two room suites. With 20,000 square feet of meeting space, groups will experience the AAA hallmark service for which we are known. Nearby historic Grapevine features six wine tasting rooms and antique shopping on Main Street. Connected to the hotel is the world renowned Bass Pro Shop. It's a wonderful and convenient side trip for the outdoor sports enthusiast. Grapevine Mills Mall offers over 200 specialty stores, restaurants and entertainment venues. Tucked between the cities of Dallas and Fort Worth, Grapevine is central to museums, sporting events and landmark venues for leisure guests and large groups. Embassy Suites by Hilton - DFW Airport North is a member of Hilton Honors program. ... more   less 
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Also Known As:
Embassy Suites Grapevine
Grapevine Embassy Suites
Embassy Suites By Hilton Dallas DFW Airport North Grapevine, Texas

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