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“Great Place to Stay!”

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Hyatt Place Dallas/Grapevine
Ranked #4 of 17 Hotels in Grapevine
Certificate of Excellence
Tyler, Texas
Level 2 Contributor
5 reviews
“Great Place to Stay!”
Reviewed 5 June 2013

My sisters and I enjoyed a Sister Weekend. We loved the staff. They were more than helpful. One of my sisters lost her room key and they immediately came upstairs to help us. The breakfast was wonderful. Wine and snacks was available every evening until 11:00. Anyway, loved the hotel.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judyflew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
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Santa Rosa, California
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2013

I was here for a conference at the Gaylord at the beginning of May 2013. As the Gaylord was so expensive I needed a place to stay that was more reasonable, yet comfortable and this was it! The location is good as it is across the street from Grapevine Mills with shopping and restaurants within walking distance; as I didn't have a car, this was perfect. In addition, the hotel has shuttle service for local use and they were extremely willing to take us where we needed to go when we wanted to go there and then with a phone call they came to pick us up fairly quickly.

Rooms were very comfortable, with separate living room and sleeping areas. When staying for a week it's nice to be able to settle in completely, and the layout of the room accomodated that need perfectly - with plenty of drawer/dresser space for two people, free WiFi that was easy to connect to and a comfortable place to relax at the end of a long day. The staff at the front desk were extremely helpful and it was nice to come home each evening to a "welcome back", knowing they actually knew who I was and not just another faceless guest.

Breakfast was decent, though the fruit could have been better - you could tell it was precut, most likely with a metal blade as it had an "off" taste to it, but overall the offerings were good and just right to start the day.

The only big issue we had was with the air condiioning unit. The weather was warm and sometimes humid, so the AC was necessary, but as it was located at a far wall on the otherside of a bed, the airflow didn't quite reach the living area. In addition, the person sleeping closest to it (my mom in this case) ended up freezing cold while I was a bit too warm in the other bed. If we turned it down to fan only, the room became very warm and humid - this could have been rectified by opening a window for fresh air, but that was not an option as the windows do not open; even a little bit. A week of stale air is a lot to take as I'm used to having fresh air when I'm at home. The closest for hanging clothes is way too tight for two people - not enough hangers and tucked into a corner it is difficult to get in/out of - seems they did this to allow for more living area, but it was a pain to have to hang items in the closet as it was tucked into a corner. The room was clean, for the most part, though it was not dusted on a regular basis (a common issue I have in hotels). And why, do they keep leaving soap, shampoo, conditioner, and toothpaste when we never opened the first ones - it started taking up extra room, and they never left any lotion - the one thing we could have used (we could request it from the front desk when we were down there, but kind of a pain).

I would definitely stay here again - the price is right, the location is perfect, and the people so friendly!

  • Stayed May 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EMJPetaluma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs, Arkansas
Level 5 Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 May 2013 via mobile

We came for a trip to LegoLand with our 4 year old. The location was perfect. Room was very spacious and well equipped. Area attractions are all very near. Just across street from Grapevine Mills and Bass Pro Shop. We will return for another trip.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ppett77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level 6 Contributor
348 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 15 April 2013

When I first arrived I was rather dismayed: the room, whilst clean and spacious, has no safe and no minibar, just a fridge and tea/coffee making. The hotel has no restaurant, just a small bar that serves plastic-wrapped salads and sandwiches. No room service, food is available 24/7 but you have to go down and pick it up yourself. Plastic cutlery only, same at breakfast where a choice of juices, cereals, oatmeal, fruit, yogurt, breads and breakfast patties is available at a buffet by the reception desk. And to top it all, the outdoor pool was closed.
I felt like checking out there and then but Ruth, the "gallery host", was so nice and helpful I felt bad about leaving.
You can barely hear the planes despite the proximity of the airport. WiFi is complimentary throughout the hotel - I'm actually writing this sitting by the pool that Ruth finally got open for me - however as it's unheated and ducks come swim in it I'm unlikely to use it. The neighbouring Homewood Suites have an indoor pool I've been using instead, it's small and shallow but at least the water is clean and not ice cold.
There's a huge shopping mall five minutes' walk away and several restaurants of the Steak and Shake, Chickn Fillits, and Ricky's type all within walking distance.
The half-hourly shuttles goes to the airport, and will also take you to offices and shopping centres within a five-mile area given advance notice.
I wouldn't have booked this if I'd known what it was like, but am not unhappy enough to move as the amenities are adequate and service is great.

Room Tip: Ice machines are situated at the left-hand end of the corridor on the 3rd and 5th floor so if like m...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brancusirocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 11 April 2013

We stayed at the Hyatt Place Grapevine for 2 days while on a business trip. This hotel has a shuttle to pick you up from the airport and you are able to use their shuttle to any location around the hotel within a 5 mile radius - this was great since our business meeting was about 5 miles away and they were able to shuttle us there quickly so we did not need to rent a car.
There is a nice breakfast buffett in the morning. The rooms were clean but the halls smelled a bit musty, it was humid while we were there so this might account for some of that. Your room was a small suite, nice size and comfortable. It was hard to keep the temp regulated cool all night but not too bad. Front desk always ready to help.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bustraveler126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 March 2013

I stayed at the Hyatt Place while in DFW in February attending a conference. The conference hotel was booked solid. The Hyatt Place offered shuttle service within a generous 5 mile range saving me car rental and valet parking at the conference hotel. The rooms are spacious, suite size with a full living room area, coffee in the room. The people working in this hotel are so nice and friendly, they called me by name each and every time I walked in the door! In the future, I will consider this place when in the DFW area... what a treat it was.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank PatriciaQuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
115 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 March 2013

I need to travel to this area for business every once and a while. The area has many hotels, all clustered together pretty tightly. While all the hotels I have tried have been good, the Hyatt Place has become my go-to hotel when I am in the area. The truth is that most of these hotels all have the same amenities (e.g. free breakfast, fitness centers, free parking, etc). But what stands out for me is the the people working at this hotel are extremely friendly and helpful. That makes all the difference.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael_in_irvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Dallas/Grapevine

Property: Hyatt Place Dallas/Grapevine
Address: 2220 W Grapevine Mills Cir, Grapevine, TX 76051-2077
Region: United States > Texas > Grapevine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Grapevine
#12 Business Hotel in Grapevine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Dallas/Grapevine 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Expedia, Booking.com, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hyatt Place Dallas/Grapevine reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Amerisuites Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Texas

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