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Homewood Suites Dallas - DFW Airport N - Grapevine
Ranked #7 of 17 Hotels in Grapevine
Certificate of Excellence
HOUSTON, TEXAS
Level Contributor
229 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Nice property”
4 of 5 bubbles Reviewed 17 September 2012

Clean, good location [especially close to a discount mall - walking distance], large rooms, efficent front desk staff, plenty of free parking, top floor rooms on West side can view Friday fireworks without leaving the room, close to airport without much aircraft noise, plenty of chain restrauants very close - some within walking distance], full breakfast with excellent staff service [on a busy morning]. Overall, meets or exceeds Hilton high standards. Not much "charm" but one does not expect such from this class property. Price offers good value. Take care driving to/from the property as it's on the outside loop arround the mall with drivers who may be confused or looking for their destination. Expect traffic from all directions, construction, very slow mixed with very fast drivers, etc - ie: normal mall stuff. There are better choices close by depending on the nature of your visit but it does get the job done.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank THEPOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 9 October 2012
Thank you for taking the time to let us know your opinion. We appreciate the feedback and look forward to you coming back for another stay at Homewood Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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426 reviews from our community

Traveller rating
    239
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    45
    26
    10
See reviews for
150
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Paducah, Kentucky
Level Contributor
257 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 5 September 2012

I stayed here over Laborday weekend. The Hotel was impeccably clean and the staff very friendly. They have a wonderful breakfast buffet with real food, not just pastries and cereal. Every day there was scrambled eggs and/or cheese omelettes as well as hard boiled eggs. One morning there was french toast and every day the waffle machine was available. The coffee was also very good. I was in Dallas for a family wedding and some family members were booked at the hotel next door. They all thought our hotel was better than the one they had booked.

The hotel also offers a complimentary shuttle that will take you to the airport or nearby attractions. Business center was also complimentary. Nice pool area and fitness center too. Highly recommend this for business or leisure.

Room Tip: We booked a two bedroom suite for much less than two single rooms would have cost.
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  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kentucky_Kat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 9 October 2012
Thank you for all the wonderful comments about our hotel and staff. We strive our best to accommodate each and every person that stays with us at Homewood Suites. If you are in the Grapevine area and need a place to stay our doors are always open!!
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Orange, California
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 1 September 2012

I will say that the hotel is in a great area. It's across from Grapevine Mills and very close to the airport. I expected more from this hotel since it's owned by Hilton. When we arrived to our room, we pulled back the comforter and it was clear that the sheets had not been changed. I went to the front desk to request another room and it took 4 rooms before we could find one that didn't smell like cigarette smoke - REALLY bad! They state that they have non-smoking rooms but it was tough to find one. This hotel seems to be understaffed. The breakfast buffet was out of many items and the staff was running around like crazy to try to address the problem. I had to wait for clean plates and silverware while it was being clean. The juice was low as well as the hot items. Again, we had to wait for it to be replenished. I ended up changing hotels after 2 nights staying there.

Room Tip: Make sure you get one far away from the smoking rooms.
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  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank scubacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 4 September 2012
Thank you for your feedback. We are glad you chose our hotel during your stay and we apologize for the problems you encountered. We have fixed the cleanliness issues and have addressed the other issues with our housekeepers. We hope the next time you are in the area you will consider staying with us again.
Regards,
Sorina Ventola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 28 August 2012

Stayed here for two weeks on business. The service was exceptional. The location is also pretty good, as u are within a mile of a lot of places. The trick is navigating the construction laden streets and highways while avoiding all the lunatic drivers that don't use blinkers, don't check blind spots, drive way fast, and are entitled to do it since they drive a luxury car.

My room was the only complaint, as my AC was loud and old and only got worse. Maintenance said they couldn't do anything about it since it still "worked". I definitely kept it off at night tho so I could sleep.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Russ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 10 October 2012
I am truly sorry about the loud noise from the AC unit, especially when you are trying to sleep. I will make sure that the maintenance team checks the units to assure that they are all working properly. Thank you for your business and the feedback!
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Coventry, Rhode Island
1 review
5 of 5 bubbles Reviewed 16 August 2012

Having traveled for work for the past 5 years I have had the good fortune of staying at this hotel for the past 8 months. The staff is absolutely amazing and will accomadate you in every way you could imagine. The cleanliness is great, the proximity to the airport of fantastic, and the atmosphere is always welcoming. All in all it's one of if not the best hotels I have stayed in for business travel in the last 5 years

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 23 August 2012
Mr. Alan M.,

Homewood Suites in Grapevine would like to thank you for your business and feedback. As a management team, we take pride in trying to accomodate the needs of everyday business travelers like yourself. Thank you for your kind words and hope to have you again as a guest in our hotel.

Best Regards,

Sorina Ventola
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 8 June 2012

I stayed there for 2 nights coming from Dubai. It is nice and close to airport and you can find interesting shopping mall with many food outlets nearby. But the hotel needs to pay attention for some cleaning as I found many insects in the room.

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mo2men
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 10 October 2012
I am so sorry that your stay here was not the best experience. We do take extra precautions to make sure all rooms are up to par with cleanliness. I appreciate your helpful feedback and hope that you will stay with us whenever you are in the Grapevine area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 29 May 2012

Location is good, but that's about it for the "positives". Perhaps my expectations were too high, but I felt this hotel is overpriced for what they provide. We stayed in a 2bed/2bath suite over Memorial Day Weekend. The suite was spacious, but the beds were terrible. The beds "sunk" in the middle indicating extreme wear. We woke up each morning with back pain from the bed. Again, my expectations may be too high, but I feel hotels should maintain decent beds. The kitchen had an ice maker in the fridge/freezer,.. but it didn't work, and there are no guest ice machines in the hotel, so each time we needed ice, we had to take a container from the kitchen (not a typical hotel ice bucket) to the front desk, where they would then go to an ice machine, fill our bowl, and return with ice. The "hot breakfast" is pretty generic. Checkout was tiresome as this 105 room hotel only has 2 luggage trollies, therefore we (and all but 2 other guests who secured a luggage trolly) had to make several trips up & down to checkout.
In summary... this hotel is more comparable to an value/cost driven "extended stay" hotel. In my opinion, it is inferior to a Holiday Inn & Suites, or a Comfort Inn & Suites. I will not return and would not recommend to a friend.

  • Stayed May 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cornerlot_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorina V, General Manager at Homewood Suites Dallas - DFW Airport N - Grapevine, responded to this review, 4 June 2012
We are sorry we were not able to provide you with a better quality of service. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. We have contacted our engineering team in regards of your ice maker and your mattress, so that these two isolated events can be corrected. Thank you for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Dallas - DFW Airport N - Grapevine

Property: Homewood Suites Dallas - DFW Airport N - Grapevine
Address: 2214 W Grapevine Mills Cir, Grapevine, TX 76051-2077
Phone Number:
Region: United States > Texas > Grapevine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Grapevine
#6 Romantic Hotel in Grapevine
#7 Family Hotel in Grapevine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Dallas - DFW Airport N - Grapevine 3*
Number of rooms: 105
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dallas-DFW Airport N-Grapevine extended stay, all-suite hotel is located between Dallas and Fort Worth. It is only 2 miles north of the DFW International Airport and offers a complimentary airport shuttle. Enjoy complimentary hot full breakfast daily, grocery shopping service, and high speed internet, pool, and fitness center. Be at home, as all rooms are equipped with a full kitchen, microwave, dishwasher, and full-sized refrigerator. ... more   less 
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Also Known As:
Homewood Suites Dallas-Dfw Airport n-Grapevine Hotel Grapevine
Homewood Suites Grapevine
Homewood Grapevine
Grapevine Homewood Suites
Homewood Suites Dallas - DFW Airport N - Grapevine Texas

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