My adult daughter and I visited the ICE event today. We live just north of the metroplex so we did not stay in the hotel. The ICE event was gorgeous and we thoroughly enjoyed it. It was a bit smaller than expected but still a fun event. Yes it is expensive but you are paying for the fun of the event and the atmosphere/ambiance of the hotel. We also walked around the hotel to view the beautiful Christmas decorations and ate at the Riverwalk Cantina restaurant. Very delicious and tasty! All the staff we encountered at the hotel was very helpful. The self parking is normally $12 but if you attend a ticketed event at the resort then you receive a small discount making it $10. We went at 11AM and parking was a breeze both in and out of the self parking garage.
We did encounter some "scrooge like" guests in the ICE event who forgot to bring their patience and respect for others with them today. The line was fairly long but moved along quite fast in my opinion. We will definitely go again in the future.
The location is outside of the hustle and bustle of the busy downtown area but I believe that is a huge advantage! Less traffic, easy to get in and out of the resort and beautiful outdoor scenery.More