We stayed here to celebrate our 20th wedding anniversary. It was great relaxing at Paradise Springs, having a drink and soaking up some sun. Dinner at Old Hickory was fantastic and consistently awesome compared to our last visit 2 years ago. Our room was in the Riverwalk section, 2nd level with Atrium view. The issue we experienced was with some inconsiderate young males playing on the bean bag game boards. These guys were extremely loud from 11pm until about 1am. At midnight I called Guest Services to complain and they asked them to please be quiet. But being drunken jerks, they ignored the Staff and continued to be loud. Being it's the Atrium their noise echoed throughout and I'm sure they disturbed many other guests.
I want to compliment the Gaylord staff when we checked out. When asked how our stay was, we were honest that everything was great except the inconsiderate jerks being loud late at night. I didn't ask for anything but the Staff member reduced our room price by 50%. We thought this was a great gesture and showed they care about their guests stay. We will return to the Gaylord but probably request an outside view and not in the Riverwalk section.
- Official Description (provided by the hotel):
- You'll arrive at Gaylord Texan Resort & Convention Center through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking Grapevine, Texas hotel. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from DFW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place so you can have it all. ... more less
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- Also Known As:
- Gaylord Texan Resort And Convention Center
- Gaylord Texan Hotel Grapevine
- Gaylord Texas Resort
- Gaylord Texas Hotel
- The Gaylord Texan
- Gaylord Texan Grapevine
- Gaylord Texan Resort & Convention Center Grapevine, Texas
- Gaylord Grapevine