I have eaten at this restaurant several times. I usually stay at the attached Embassy Suites when I'm in Dallas and make this restaurant one of my first stops. it has ALWAYS had great food and service. However . . . . this time the service was the absolute worst service I have ever received in any restaurant. My server way Kyla. After sitting for 10 minutes, another waiter finally took my drink order and said my waitress was "in the back." No biggie - taking up for his co-worker. Another waitress brought me my drink and then the phantom Kyla finally showed up. She took my food order, but seemed disinterested in doing so. After an acceptable amount of time, a different server brought my food. After a brief period, Kyla came to my table to ask how my food was, all the while looking at another table. The food, by the way, we excellent!! When I finished, a fourth different server asked me if I was waiting for my check. When I replied I was, off she went to find the missing Kyla. Five minutes passed, and Kyla showed up with my check. Another 10 minutes to wait for her to return with my credit card and I was out the door. The restaurant is really a great restaurant. The food is excellent, and, most of the time, the service is wonderful. However, if you get seated and Kyla shows up claiming to be your "server," immediately ask for a different server!!
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