My wife and I spent two nights at the Grapevine Great Wolf Lodge with three of our grandchildren during spring break 2014. First, they jacked up their rates significantly for spring break and I take a very dim view of that type of thing from any business, but I know many of them do it. I just don't think it is right to take advantage of people like that. But, oh well - I knew it going in.
The room was fine except we never got maid service after repeated calls to the front desk. The room was clean and comfortable with plenty of space for the five of us. The rooms are on 8 VERY LONG halls. YOu get your exercise just going and coming from your room. The lodge does not have much of a variety of eating venues, but we managed to survive. What they did have was over priced, but not totally out of the realm of reasonable prices for a place like that. They could have charged more and gotten away with it I am sure. Most people bring their own sandwiches/snacks/drinks etc if they are not willing to pay the high prices.
We ate in the Loose Moose restaurant one time and that was enough. It was a buffet that cost $20 per person and I think about $10 for kids. It was a good buffet, but not well managed. Many items were not restocked when we were there. The dessert bar and the salad bar were two areas that were very poorly run. The food was average and, of course, you could get all you wanted. Service by our waiter was excellent and timely.
In the water park there is a concession stand that is probably the worst I have ever seen. Service was very slow and there were long lines as it was the only one available. THey hire kids to run it and they had very little initiative. The condiments area was never properly full and, even after telling them, they still did not refill all the items. The prices were high and the quality was average to below average, but the quantity was adequate. It also had a decent selection.
The water park itself was excellent. Lots of places to get wet and have fun all enclosed in a giant room. They had lifeguards every few feet and they all seemed to take their jobs very seriously and it appeared to me they did a great job. The place was packed when we were there, but everything seemed to be fun and with the exception of a couple of tube rides, the lines were not long. For the tube rides you would have to wait 15-20 minutes after climbing 4 to 5 fairly long flights of stairs in order to have a 16 second tube ride! But, we did it numerous times! The place was clean the whole time and staff was close by if you needed something or had problems. They had plenty of clean dry towels and a lot of seating for those not in the water. They also had lockers at an extra charge.
The front desk staff was pleasant and efficient. Parking was plentiful, but about a third of it was behind the building which was somewhat inconvenient. We arrived at 4pm and the entire front lot was full. Some of it was blocked off for valet parking, which we did not use, but it appeared to be fairly efficient. The place was built in 2007 and is in very good condition and quite attractive. Given that it is the middle of the Dallas Ft Worth metroplex, access was quite easy.
Entry to the park was "free" as it was included in the room rate. The entire stay was fun and worth it for the kids. As adults (grandparents) it was ok. Certainly not a miserable experience like some parks can be. This one was enjoyable and, as I said, the kids (4, 10, 12) all had a wonderful time.
I recommend this place IF you are taking kids. It really is not a great place for teens and above and particularly not a good place for seniors unless you are very active and just happen to be in love with indoor water parks. I am glad we went.
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- Also Known As:
- Great Wolf Hotel Grapevine
- Great Wolf Resort
- Great Wolf Lodge Grapevine Texas