My mother son and I came to texas for our church's'annual conference. I was AMAZED by the service we got upon checking in. When we arrived the person at the frn desk was VERY RUDE. Then to top it off the key to our room didnt work.. This is AFTER I JUST LAID MY ONE YEAR OLD IN THE BED! It was R in the morning and when management could not open the door I decided to call the police. How funny is it that they got it open RIGHT as the Greenville police pulled up. Management tried to lie and say that the reason the door didnt open was because the deadbolt was "on". They obviously have no common sense because thats not even possible! They door wouldnt close if the deadbolt was on. They had to prop open a window(that should be LOCKED IN THE FIRST PLACE) inorder to get inside! Then they had the audacity to tell us that they didnt have another room to put us in but would give us a refund.. At 3 in the morning! Not even an apology came out of the gentlemen's'mouth! We had no choice but to stay in a room that locks everytime we leave the room and in order to get in we have to pry a screwdriver through the window! How ridiculous and unsafe is that?
I wouldnt reccommend my worst enemy to stay here! It is a DUMP and UNSAFE! It is a disgrace to the city of GREENVILLE!
Hey management.... "I did my best"