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“Staff was absolutely wonderful!”

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Courtyard By Marriott
Ranked #8 of 17 Hotels in Harlingen
1 review
“Staff was absolutely wonderful!”
Reviewed 19 May 2014

I stayed here about a week ago and the hotel staff was extremely polite, helpful and kind. My original was having some work done and I let Tina at the front know about it and she was such a sweetheart and a delight to deal with. Also, it was 3:00 AM and she was still so helpful.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pardo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 reviews from our community

Traveller rating
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    31
    15
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 April 2014 via mobile

This wasn't my first time at the Courtyard and probably won't be my last. The customer service has always been stellar here. The rooms are a nice size complete with fridge and microwave. Beds are comfy. There is a nice bistro/bar in the lobby but if you want a bigger meal, there's plenty of restaurants nearby. Wifi was free, easily accessible, and fast. It actually is a very nice spot considering there's not much in Harlingen. Come here if you want some southern hospitality, y'all.

Stayed April 2014, travelled on business
Helpful?
1 Thank Gina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 February 2014

We stayed here while visiting my in-laws, I was not expecting much since on our previous stay the room looked old and tired. This 2nd time around the room was very nice. Not sure if they renovated the rooms but it was great. The gentleman at check in was also very helpful and friendly. We forgot our toothpaste and called front desk to ask for some and within minutes they brought us some. We will definitely stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
3 reviews
Reviewed 8 February 2014

I recently stayed at the Courtyard by Marriott Harlingen and didn't get any sleep for the three nights I was there. The toilet ran every 2 minutes and it was reported and reported and nothing was ever done about it. The staff wouldn't even offer me another room. The hotel has a horrible smell of burning plastic. I will NEVER stay here or at any other Marriott property due to the way the staff treated me.

Room Tip: Go somewhere else.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Courtyard By Marriott, responded to this review, 26 February 2014
We want to sincerely thank you for your feedback and apologize for the inconveniences that you experienced during your recent stay with us. I have addressed the items you addressed with our team and ensure you that all items have been resolved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laredo, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2014

I stayed at this hotel for two nights in August 2013. Great place to stay.

Pros: The hotel was very clean and quiet. My room was a good size and updated. Good toiletry products. Business center was convenient and there was more than one computer. Service at the front desk was excellent. Great location. Theater across the street and good restaurants in the driving area.

Cons: (If I had to be picky about something) The mini fridge was making some loud noise and I had to disconnect it because it was keeping me up at night. Also, the light in the bathroom needed to be brighter. When I closed the shower curtain, it was pretty dark. Lastly, the elevator was pretty outdated and a bit shaky, but it got me to the top floor.

Room Tip: Ask for the top floor.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiMercado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lara, Australia
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 12 November 2013

I don't usually eat breakfast, but many people do. I was amazed that they do not serve a free breakfast. There is coffee, although not an over abundance. They ran out and had to re-brew the first two mornings, but did not run out after that. The front desk person was aware of the situation and had a back-up pot ready as soon as the one was empty.
The staff is excellent and the rooms are very nice. Friends staying during the same period had problems with their air conditioner. But the staff did their best to get it fixed.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas City, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2013

Everything about this hotel was excellent. Front desk employees were polite. Our room was beautifully decorated and spotlessly clean. The pool area was nice, as was the lobby and restaurant. It was a wonderful place to stay!

Room Tip: Some rooms had balconies, which I didn't know when we reserved our room.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard By Marriott

Property: Courtyard By Marriott
Address: 1725 W Filmore Ave, at Expressway 83, Harlingen, TX 78550-5906
Region: United States > Texas > Texas Gulf Coast > Harlingen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 17 Hotels in Harlingen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard By Marriott 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Marriott, Ebookers, Expedia, Booking.com, Priceline, Travel Republic (UK), Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd and Cancelon so you can book your Courtyard By Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Harlingen Hotel Harlingen
Courtyard Harlingen
Harlingen Courtyard
Harlingen Marriott
Courtyard By Marriott Harlingen, Texas

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